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Customer Ratings & Reviews

Your price for this item is $1,034.99
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Customer reviews

Rating 4.4 out of 5 stars with 1453 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Inspiron 7000 2-in-1 laptop's touch screen, ease of use, performance, price, battery life, and lightweight design. Some customers have concerns about overheating, weight, speakers, and the fingerprint reader not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,453 reviews
  • Rated 5 out of 5 stars

    Dell does it again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! The picture quality, more than enough memory for my needs and Windows 11. Can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this machine. Fit and finish are excellent, features are easily accessible. I just wish it had a bigger hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfilled purpose for in home usage. I wish it would have come with the required documentation. Company (Dell) was not helpful at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    costumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick laptop and it was ready immediate for delivery: Great product great delivery, very reliable store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop have no complaints EXCEPT the light white on keyboard letters - you cannot see them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. the only thing I don't like about it is the lip on the back for the 2 in 1 that digs in your legs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! The picture on it is incredible! And I really like the keyboard having the keys lighting up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Took a minute to adjust but great work laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking a little time for me to get use to touch screen and upgrade from windows 7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new oc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot but I do not like not being able to read the keys if the light hits it a certain way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I updated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older Dell laptop that still works but is slow when on line. That is why I upgraded. This unit fits the bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not thrilled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new 2 in 1 computer. Registry is something critical. I've tried over a dozen times to load program Microsoft Teams. Errors out every time. I'm not really in love with this one. Wanted an XP, but finances precluded getting that. Afraid my over 10 year old XP is about to bite the bullet. If there were do overs I would probably choose something different.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Ryliesmom,

      Thank you for your feedback. We apologize for the trouble you have come across with your Windows product. You should be able to contact Microsoft directly with the link below.

      Microsoft Support: http://bit.ly/36ClDzK.

      Best regards,
      Wendy C. Dell

  • Rated 4 out of 5 stars

    Great customer service, and excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Great functions and the service at Best buy store in Meriden was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Inspiron 7000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finger print reader has issues and the face recognition has yet to work, but other than that it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer but I do have a problem viewing the keyboard when backlit is on at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. I’ve always been pleased with Dell and this one is the best yet. Very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking around for a new laptop, did lots of research! The staff at BESTBUY were awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop except keyboard is hard to see under certain light conditions

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    reveiw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get very hot and burns lap had to buy a bottom fan extension.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello noname,

      Thank you for your review. We are sorry to hear that your system has been getting extremely hot. We understand how upsetting an overheating laptop can be and would love to help right away. Below are steps that can help with overheating in the future.

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
      7. This article contains further details that can help with your overheating: http://dell.to/2uJ8AdG.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/35HZZsI.

      Best,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Fast Solid Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. No complaints so far. I don't know that I'll use the flip function but the laptop seems solid and runs fast.

    I would recommend this to a friend