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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1453 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are pleased with the Inspiron 7000 2-in-1 laptop's touch screen, ease of use, performance, price, battery life, and lightweight design. Some customers have concerns about overheating, weight, speakers, and the fingerprint reader not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,453 reviews
  • Rated 4 out of 5 stars

    Mr. David

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good products. I bought these items for my nephew and he liked it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 17"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, too overpriced. Later, seen on sale for $999 (4 months later).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless Customer Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer may be wonderful or may be awful. I don't know. Because I have been unable to get files transferred from my old computer to the new one. When I bought the computer, I was told at Best Buy that I could drop off both computers in the morning and pick up in the evening with the data all transferred. AFTER I picked the new computer up, the story changed. I would have to leave both old and new computers with the Geek Squad for A WEEK!! I need a computer to to my job and cannot go a week with no computer. The salesperson lied to me if one week is standard, and why should it take a week to do the transfer when the last time I bought a new computer from Best Buy (4 years ago), the transfer was done in a day? When I complained, a manager told me he would see to it the transfer was done over a weekend if I waited until mid-January, but when I went back to arrange it, that manager wasn't around and I was again told "one week" despite his promise. I'm DISGUSTED.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Valued Customer,

      We're sorry to hear about your file transfer experience at Best Buy. We hope that once your files are transferred that your computer will work the way you intended it to. Here's the Product Support Page if you have any questions: https://dell.to/3mO2FM3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is clear and bright. Salesperson recommended it. That was a great recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great computer for the average person,I would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process from searching for the right laptop to it's delivery was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not meet my expectations better. I really like this computer for sll the features it provides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better computers I have bought. This is second Dell that I have owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Dell laptop ever. Compared to the laptops in the past this was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, well worth the money! Definitely a must for my middle school student working remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why a title requirement ? ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new laptop . . your review requirements need revision . . why is there a character requirement ? ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id defiantly buy this computer again. The screen is great. All around happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been a fine upgrade from my old machine which I purchased way back in 2005. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, and it works very nicely so far. The keys are cushioned with no clicking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I'm very happy with my purchase, can't go wrong with Dell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dell inspiron all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keyboard buttons lighting is not good. the speakers are not very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality computer, easy to set up, easy to see, keyboard good. powerful enough for the games I play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I ever used. Setup was seamless. Dell hit it out of the park with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I've owned. I enjoy using it and I love the entire functionality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. It overheats when doing some simple tasks that my boyfriend’s $500 Dell does not do and the battery lasts about 2.5 hours. All I’m doing is work from home. So that’s a bit frustrating after spending $1500 on a laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Lindsey,

      Thank you for your feedback and review. We're glad to learn that you like your laptop. We can understand your frustration with the battery runtime and overheating. Below are steps that can help with overheating and maximizing the battery runtime.

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
      7. One option to help with the overheating concern is to update the BIOS. There was a new update released for this series. You may download the update here: https://dell.to/36EXKH3.
      8. This article contains further details that can help with your overheating: http://dell.to/2uJ8AdG.

      Lastly, to make sure we can help with your battery runtime, this link can assist with maximizing and troubleshooting any possible issues with your battery: http://dell.to/34UUp6t.

      Best regards,
      Wendy C.

      If the issue persists, you can contact Dell directly with the information below via Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

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