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Customer Ratings & Reviews

Your price for this item is $1,034.99
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The comparable value price is $1,379.99

Customer reviews

Rating 4.4 out of 5 stars with 1453 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Inspiron 7000 2-in-1 laptop's touch screen, ease of use, performance, price, battery life, and lightweight design. Some customers have concerns about overheating, weight, speakers, and the fingerprint reader not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,453 reviews
  • Rated 5 out of 5 stars

    Go to company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed computer fast. Best Buy delivered to me. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints at this time about the laptop I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for its class, for an older product not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer! My daughter has enjoyed the benefits of this computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dell Never again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is not working anymore, technician replace a motherboard a year of use and nothing improved, now is in the trash can

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    phone and computer aid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help great people helped and explained help so i could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process was great and the laptop is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and the service was phenomenal. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around put together computer system. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop, working perfect, it is what i looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen and screen size - very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been using lately ,but it's pretty nice so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high-quality laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe what I paid for this laptop. Such a high-quality laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST COMPUTER EVER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer you can rely on for Business and personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right attendent makes the difference.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the help I got at the store. Very knowledgable in products and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every known laptop. But Dell is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Dell Laptop. Excellent Laptop and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this laptop to anyone for both work and personal use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keys are very hard to see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am not overly impressed by this laptop. It's early on. One HUGE inconvenience is the keys are VERY hard to see. Backlighting is of no use. This is a big deal. I've been looking for a comparable replacement and would return if I could find something.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Virginia,

      Thank you for your review. We apologize for any trouble you are having with your keyboard legibility. To help with the keyboard lighting issue we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.

      Backlit keyboard options in BIOS
      1. Click the + sign next to System Configuration.
      2. Click Keyboard Illumination.
      3.* Disabled or Off - The keyboard illumination is off.
      *Dim - The keyboard illumination is at half brightness.
      *Bright - The keyboard illumination is at full brightness.
      4. Click Apply, and then Exit.

      How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X.

      Best,
      Wendy C.

      If you have any additional questions or concerns, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product fair price and easy availability at the store for pickup

    I would recommend this to a friend