Customer Ratings & Reviews
- Model:
- i7706-7814SLV-PUS
- SKU:
- 6432549
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Inspiron 7000 2-in-1 laptop's touch screen, ease of use, performance, price, battery life, and lightweight design. Some customers have concerns about overheating, weight, speakers, and the fingerprint reader not working properly.
This summary was generated by AI based on customer reviews.
Bad buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad laptop! It cost me over $1,300 to purchase this laptop. It cost me too much so I did not want the extended the warranty. I bought it around feb 2021. It used to get super hot around the top of the keyboard. Sometimes it will not turn on for a while. It used to take like 15 minutes to turn. I tried restarting many times and closing it. I used it mainly 2 days a week when i worked from home. Last week in just shutdown when i was in the middle of work. I called Bestbuy and Dell but no help. All they said was that it is out of warrantee and that i have to pay a $100 to get it shipped and be looked at. So i have to pay $100 then they will tell me how much it will cost. I do not want to mail it. What about if it will cost too much to fix?? This is my third Dell laptop. Very bad experience. Not worth the price at all
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Akrammsal,
We want to thank you for taking the time to leave a review of your Inspiron 7000 2-in-1 laptop. We are sorry to hear that you are experiencing an issue with your keyboard overheating. That is not the type of feedback we like to hear from our customers. I have noted the details of your statement and will use them to help improve our current and future products. We recommend reaching out to a member of our support team with the toll-free number or chat link below so that we can gather a little more information to help resolve your issue.
Regards,
Summer@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Works well, when it works
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, the laptop runs everything I need, including machine learning models I need for college. It games well, and the only time I've had an issue is when I use both the internal 1600p display and an external 1440p display, which is a difficult task to begin with. However, just after the return window closed, it developed an issue where the MX350 gpu will just stop being detected, causing any graphically intensive app to crash. Now, a few months later, it is blue screening frequently. The fingerprint sensor will also randomly stop working from time to time. These make using the laptop for school extremely difficult. This is the second unit I received. I did exchange the first unit (I forget the exact reason, but I think it didn't turn on), expecting the follow up to be better. It clearly was not.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey DavidJ,
Thank you for taking the time to leave a review of your Inspiron 2-in-1 laptop. We are sorry that you are experiencing an issue with blue screen crashes and
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page -
You can read the full article here - http://dell.to/2u98Cct.
In order for the fingerprint reader to function you will need to install the drivers and software on our system. The software used for the reader is Dell Data Protection under security tools and can be find on the Drivers & Downloads page, from there, please add your service tag or allow the site to identify your system to ensure the correct driver and software are identified correctly for your system and proceed to the Drivers section from the left-handed menu shown.
I have provided the link for the Drivers and Downloads page below for you. If you have further questions or this does not resolve your issue we would love to help you at your convenience.
Drivers & Downloads Link: https://dell.to/3mL7WXp
Best Regards,
Summer@Dell
Should you need further assistance; you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Configuration is good but worst battery performanc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery performance is very bad it drains out in 4hours after full charge
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Raja,
Thank you for your review. We are sorry to hear that the battery life of your Inspiron is not quite meeting expectations. Below are some tips to make the most out of your battery.
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
We hope this helps!
Best Regards,
Anthony P.
Dell Lap Top
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't provide a review because I haven't opened it and set it up. My last DELL serviced me well for over 15 years.
I would recommend this to a friendBrand response from YourDellTeam
Posted .DellLaptop,
Thanks for your recent purchase. We hope that once you open your new Dell that it meets your needs. We'd recommend checking out our Product Support Page for any technical questions that you may need help with: https://dell.to/3mO2FM3.
Best,
Bryan
1-800-624-9896
Tab
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i find so far is the key board. It is very HARD TO SEE THE KEYS.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Tbates,
Thank you very much for your valuable feedback. We are sorry to hear that you are not too happy with your Dell Inspiron 7706 2-in-1 computer because its keyboard keys are hard to see.
To help to see keyboard letters better, we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.
Backlit keyboard options in BIOS
1. Click the + sign next to System Configuration.
2. Click Keyboard Illumination.
3.* Disabled or Off - The keyboard illumination is off.
*Dim - The keyboard illumination is at half brightness.
*Bright - The keyboard illumination is at full brightness.
4. Click Apply, and then Exit.
How to turn off or on and troubleshoot the backlit keyboard: https://dell.to/3tHbZ8X
If you need further assistance please use the toll-free number or chat link below to contact Dell Support at your convenience.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Inspiron 17" 2 in 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually exchanged this computer for a Lenovo since I did not like the keyboard.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already malfunctioned. Had my last laptop 7 years, heavy daily use.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Shoegirl,
Thanks for your review and we're sorry that your computer is not performing well for you. We'd recommend checking our Product Support Page for additional help with your computer: https://dell.to/3mO2FM3.
Best,
Bryan
1-800-624-9896
Invisible keys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the Dell laptop. The keyboard was all silver and I could not see the images on the keys. The backlighting and the reflection from the monitor made the keys impossible to see.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Disappointed,
We appreciate your valued feedback. We are sorry to hear you had trouble with the keyboard of your Inspiron 7706 2 in 1 and ultimately decided to return the system. We will share your comments with our quality team so improvements can be made to current and future products.
Best Regards,
Ashley@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Not bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I need it to do. Seems well built but wish it came in a different color
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Magoo,
Thank you for sharing your review. We appreciate your kind words and are happy to know you're enjoying your Inspiron. We greatly appreciate your feedback on the color options. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please visit the Support Page of your Inspiron.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Issue Powering Computer On
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just recently bought this computer and the very first day I had this issue where I sat the computer down, walked away and returned to a completely unresponsive computer. I returned the computer and exchanged it for the same model at the store and had the same issue. This issue is a problem with the model itself. I believe the issue is the computer is still on but is unsure of how to boot back up after it falls asleep. If you can return the computer and get a completely different model that would be best. If it’s too late for that then I recommend trying to change the battery settings so the computer never goes to sleep and the screen never turns off automatically. That may help. I just did mines today but haven’t had time to see if it works.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello GennyJJ,
Thank you for taking the time to leave us your review. We apologize for the sleep mode issues you are experiencing with your Dell Inspiron 7706 2-in-1 laptop. Below I have provided the steps to run the Windows Power Troubleshooter to help resolve this issue. I have also provided a link to an article that has more information if it is needed.
Run Windows Power Troubleshooter
1. Open the Power Troubleshooter
*Click on the Windows Start Button and type Troubleshoot, select the troubleshoot icon that appears to open the troubleshooter
2. Scroll down through the options and select power
3. Click on the Run the troubleshooter button
4. Follow the on-screen prompts and see if it resolves the issue
Troubleshooting Sleep and Hibernation issues: https://dell.to/2Pvpzwp
If you still experience this issue after you have finished troubleshooting your system, please reach out to our support team for further guidance here: 1-800-624-9896.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Nice laptop but change letters to see better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop, but cant see letters in the dark with laptop back light on
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Nate,
We want to thank you for taking the time to leave us your valued feedback. We apologize for the issues you have come across with the keyboard of your Inspiron 7706 2 in 1. To help with the keyboard lighting issue we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.
Backlit keyboard options in BIOS
1. Click the + sign next to System Configuration.
2. Click Keyboard Illumination.
3.* Disabled or Off - The keyboard illumination is off.
*Dim - The keyboard illumination is at half brightness.
*Bright - The keyboard illumination is at full brightness.
4. Click Apply, and then Exit.
How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X
Best,
Ashley@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Dell- Inspiron 7000 2-in-1 Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this computer to replace another dell computer that all of a year and half old and the hard drive went on it, I am really disappointed in this computer, first off the screen states that it's a 17 inch which I don't believe it is!!, SECOND- the keyboard is silver and lettering on it is too hard to see and the computer itself is silver so you have a silver keyboard on a silver computer useless!! had to purchase a keyboard cover to even see the keys on the computer, THIRD- it does not have a DVD/reader writer so you have to buy an external one, FOURTH- it does not have a ethernet plug so again you have to go buy an external ethernet adapter so BOTTOM LINE is you have to purchase multiple external accessories and then carry all the external accessories to even make this computer useful!!! the only good thing about this computer is the 2-in-1 feature, expected better not worth the price you have to pay for this Laptop
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Laptop,
Thanks for your review and we're sorry that the specifications of your new computer are not meeting your needs. If you'd like to adjust or turn off the backlit keyboard feature you can follow the steps on this page: https://dell.to/2RHKgTj.
Best,
Bryan
1-800-624-9896
Will it work?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly disappointed did not last beyond the first update (about 6 weeks). Now I am waiting 3 weeks to fix it, but no guarantees! and tech support was useless. When it was working, it was decent. Battery life is about an hour, 4 on battery saver. adequate speed and poor display quality
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Michael,
We appreciate you taking the time to leave us your valued feedback. We are sorry to hear about your experience. This is certainly not what we like to hear from our loyal customers. We would like to better understand the issues you may be facing with your Inspiron 7706 2 in 1. The best way for us to help would be to follow up with our support team.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Good computer fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is good fast but the keyboard is hard to see the letters on the keys
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .PolaRBeaR,
Thanks for your review and we're sorry that you're having difficulty with the backlit keyboard. Here's an article that shows ways to adjust or turn off the backlit keyboard feature: https://dell.to/2RHKgTj.
Best,
Bryan
1-800-624-9896
Died in month and half
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out great.. lasted A month no power would not power on
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello iLikeTech,
Thank you for taking the time to leave us your review. We are sorry to hear you are having trouble with your Inspiron 7706 2 in 1 not booting up. Below I have provided a link to help resolve this issue. On that page, you can choose between, no power, no post not boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue.
Resolve boot up issues: https://dell.to/3sdfce6
After utilizing the troubleshooting options provided above, if the problem persists, please reach out to our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
This computer has been a nightmare...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop in June of 2021. In August, it died - shut down and wouldn't boot at all. After exhausting all of their phone support options, I ended up sending the laptop to Dell's service center. It came back damaged and not properly repaired. In November, they finally offered to send a replacement (refurbished) computer. Received the computer in December with the operating system not properly installed. Reinstalled the operating system and thought I was good to go. A week later... the computer randomly shuts down and will not power back on. Now, they're saying the motherboard on this replacement computer is faulty. Been dealing with Dell support for over 6 months on this issue. Obviously, there are some issues with this model.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Timzim,
Thank you very much for your valued feedback. We apologize for the trouble you have experienced with your original and replacement Inspiron 7000 2-in-1. This is certainly not what we like to hear from our valued customers.
We would like to help you as soon as possible. Please contact Dell Support at your earliest convenience so we can help to resolve these issues.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
I got a dud Dell.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be a nice computer in theory, but the one BB sold me was a total lemon. The first thing I noticed was how dim the screen was on bootup. Since I had paid for advanced graphics with a dedicated Nvidia card, this was very disappointing. Then I set up the fingerprint reader, as I have done previously with my last two fones. The reader didn't work. I couldn't get anything for sound except a loud, annoying hiss and squawks. The icons on screen had to be clicked repeatedly and when a program launched it was hit or miss.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello EddyZee,
Thank you for taking a moment to share your input and review. We apologize for the trouble you have come across with the brightness of your screen and the fingerprint reader not working. Windows can adjust the brightness of the display based on how much light is reaching the system's ambient light sensor. This feature is referred to as 'adaptive brightness' and it can be disabled in Windows. Here are some steps to adjust this feature:
Here are the recommended steps:
1. In the Search box, type Settings.
2. Touch or click Settings (Modern application).
3. Touch or click System.
4. On the Display screen find the Adjust my screen brightness automatically option.
5. Touch or click the slider to toggle the option on or off.
6. Touch or click Apply.
7. Close the System window.
8. You can read the full article here: http://dell.to/2vjtPzg.
Lastly to make sure that we can help with the fingerprint reader issue, we recommend checking to ensure that the latest BIOS and the Dell Data Protection | Security Tools are installed on your system. Here is a link to an article that can further assist with resolving your fingerprint reader issue: https://dell.to/32bckET.
We recommend following the instructions above to resolve your screen brightness and fingerprint reader issues. If you still are encountering the issues, please contact our support team at your earliest convenience at 1-800-264-9896.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
There’s better out there
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s on ok computer. It’s horrible staying connected to WiFi or my printer. I still have my HP laptop and have no problems with it connecting to either. I wouldn’t purchase another dell product after having the issues with this one
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you for taking the time to leave us your valued feedback. We are sorry to hear you are having trouble with your WIFI connection on your Dell Inspiron 7706 2-in-1 laptop.
Below I have provided some resolutions to this issue. I have also provided the full article link, which has more options if they are needed. I have also included a link to the Drivers and Downloads page for your PC so you can check for applicable updates to the WIFI drivers.
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router, and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left-side navigation pane, click on Change Adapter Settings
9. Right-click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net
Full article link: https://dell.to/2RefLVN
Drivers and Downloads page: https://dell.to/3KzBq3z
After utilizing the troubleshooting options provided, if the problem persists, please reach out to our support team for further guidance here: 1-800-624-9896.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery. Goes dead overnight when turned off.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Taylor,
We appreciate you taking the time to leave us your review. We are sorry to hear you are not happy with the battery life of your Inspiron 7706 2 in 1. To help with the battery performance, I have provided the steps to change the Power Plan of your system below. Along with a link to the full article should you need further information.
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4
After utilizing the troubleshooting options provided above, if the problem is not resolved, please reach out to our support team here: https://bit.ly/DellSupportTeam.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Dell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great, but the speaker volume is very low
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking the time to share your review. We apologize for the issues you have encountered with your speaker volume. We understand just how frustrating this can be and we would like to assist you as soon as possible. Below, we have provided steps you can use to troubleshoot your audio.
Here are the recommended steps for troubleshooting your volume issue:
1. Click Start and select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Recording Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.
5. This link can also help when identifying your audio issues: http://bit.ly/3gnBhT3.
We recommend following the steps above to resolve your issue. If the issue continues, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.