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Customer Ratings & Reviews

Dell - Inspiron Gaming Desktop - AMD Ryzen 7-Series - 16GB Memory - AMD Radeon RX 580 - 1TB Hard Drive - Recon Blue With Solid Panel-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 72 reviews

90%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-5 of 5 Reviews
  • Rating: 1 out of 5 stars

    Got a display version, didn’t work well

    Posted
    BadService
    • My Best Buy® MemberMember

    So I went to bestbuy and this computer caught my eye. Going for 650$ and I was like wow what a steal. Since it didn’t come with any wires, they give me 50$ dollars off so i thought It couldn’t get any better. After a couple days I set it up. First thing I see is “A new desktop change was requested” And something about deleting the tpm. I didn’t know what to put and since I had a wireless mouse, I couldn’t use it yet. Then I got a wired mouse and it still didn’t let me choose yes or no. I called geek squad and no help at all and they started telling me to go on Sunday at 12 in the morning. If I don’t get the same computer back I would be very mad because I got that desktop for a very great price and wasted a couple hours looking for the perfect one and I found that one. Would’ve been nice if it actually worked. I really hope I get the same one back on Sunday. I took an hour to get ahold of someone and no help but the appointment on Sunday. Honestly once I saw that I didn’t touch it because if i did, I could’ve done something wrong or bestbuy could accuse me of it

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      BadService,

      We're sorry to hear that your computer is not working the way it was supposed to. We hope that when you visited the Best Buy store with your computer that they were able to help resolve your issue. If you have additional questions for Best Buy you can contact them directly here: http://bit.ly/2v2IVhI.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    Basic System, Not Gaming Stable

    Posted
    KiraAngel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This system looked good from the outside, till you open up the settings and check the specs. The Ryzen 7 is flawless paired with a Radeon RX 580 OC (1750mhz) Which means dell did some tinkering with the OS/BIOS which is completely locked on their cheap 2Ram Dimm Slots... and enough power to turn on the Computer (unless you want the video card and option light/wireless chip to fiction) a meager 420W on a standard 550w min setup.. an added flaw is the Hard Drive fails to load every boot and even forgets how to turn on, with a junk Toshiba 20mbs top speed Read/Write. New motherboard/OS Powersupply and new Dimms this computer could function perfect for 650$ in added parts. Save yourself the time and patiences of dells bottlenecked BIOS and buy a 2000$ Completed computer else where that starts like a new car every time. Side note, if you don’t return directly to a store they will don’t accept the item back. I called several times to get it picked up (I live in a semi-remote airport only area) and they played around with UPS attempting to pick the item up but every call got less and less helpful to the point they started lying about being able to do services currently and they’ll call me back tomorrow to avoid the 15 day period.. BESTBUY Customer service fails on big buys they know are cheaply made.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      KiraAngel,

      Thanks for your review and we're sorry to hear that the specifications of this Dell desktop did not meet all of your needs. We'd recommend checking out our Product Support Page if you have specific questions about the computer: https://dell.to/2tSossk.

      We hope that the computer will operate the way that you'd like it to soon. If you need to reach out to Best Buy's Customer Support Team you can reach them here: http://bit.ly/2v2IVhI.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    Super Slow

    Posted
    Anthony
    • My Best Buy® MemberMember

    Came from a Mac and wanted to edit 4k video as my 11+ year old iMac didn't have the capability, but otherwise worked perfectly for me. What a mistake. This thing is super slow to boot, has poor wifi reception and it just seems very inefficient. I traded this in and went back to Apple and got the new MacBook pro. WHAT A DIFFERENCE. It's so night and day. If your expectations are of the highest quality, then DONT get this.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Anthony,

      We appreciate your feedback and we're sorry to hear that you were uphappy with your Dell desktop's performance. In the future you can always limit the number of programs that launch at startup, which will help it start up faster. Dell also offers troubleshooting help for internet connectivity.

      We hope that you will consider Dell again in the future.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    Crap

    Posted
    peter82
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let me be honest after getting home and powering it on i knew i wouldn't be happy the it slow to start or to do anything its not the cpu is the hard drive dell was being cheap and used an 5400RPM hd which made it so slow, I took 11 minutes to install steam to the computer crashed when up dating video card, Took it back and got an ibuypower no issue at all pc boots and starts just like that.Looks or people say this is an good pc they don't know any better

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a good computer!

    Posted
    AlexQ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Would not connect wirelessly. Would not update. Not worth the trouble.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      AlexQ,

      Thanks for your review. We're sorry that you've been having some trouble with your computer's connectivity. Here are some steps to run the Network Troubleshooter:

      a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner).
      b) Touch or click Troubleshoot problems and then follow the prompts.

      You can read the full article here - http://dell.to/2sLtwRh.

      Best,
      Bryan
      1-800-624-9896 Dell