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Customer Ratings & Reviews

Your price for this item is $295.99

Customer reviews

Rating 4 out of 5 stars with 9 reviews

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78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Cons mentioned:
    Battery life, Left click, Spacebar sound

    Rated 2 out of 5 stars

    Worn down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Spacebar makes a loud sound. The battery life is terrible. If I watch an hour long movie starting at 75% charged The battery wont last the entire movie. The left click gets jammed. It does the job. I just thought it would work a lot better.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Collegestudent,

      We're sorry to hear about the issues that you're having with your computer so far. If you'd like to try to improve your computer's battery life we'd suggest the following tips:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this lap top for a year now and some time when you press keys it doesnt type them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing i love this. Would tell anyone to buy this thourgh bestbuy only.

    I would recommend this to a friend
  • Cons mentioned:
    Stripped screws

    Rated 1 out of 5 stars

    Works but terrible condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost every screw on the bottom is stripped. Just enough to hold it on. Computer works. Crazy that its “refurbished”. I can deal with scratches and stuff but screws holdi g it together are all stripped and dont work? Crazy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wife projects

    Rated 5 out of 5 stars

    Outstanding laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the wife numerous projects! She’s very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fast shipping

    Rated 5 out of 5 stars

    great laptop and came with no mark or anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the shipping came no mark computer came in decent wrapping too fast working computer

    I would recommend this to a friend
  • Pros mentioned:
    Good performance

    Rated 5 out of 5 stars

    Great for students all the way around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally give 5 stars . I have tried 3 other computers and non e of them came close to this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much yet, but it works well for what I bought it for: editing music on the fly at horse shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excelent equipment the laptop works perfectly.

    I would recommend this to a friend
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