I researched refurbished computers and it was apparently the way to go; but not really. The battery lasts about 1 hour and best buy won't give me a new one. They said I could exchange it so long as it has been within the 15 day window but I would not be reimbursed the Microsoft Office I purchased for $120+. I spent a total of 4-5 hours on the phone with various best buy folks. The kicker is Dell won't have anything to do with me because the refurbished computer is in someone else's name! Best Buy won't talk with Dell and won't release the name to me so I'm hosed.
No, I would not recommend this to a friend