Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 5 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Temperature

    Rated 3 out of 5 stars

    Runs Smooth, But Hot, Must Update Bios & Drivers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs quite smooth, but it ran quite hot the first few weeks. I partially solved this by downloading Dell's Support Assistant which ran several tests and prompted me to download and install a newer version of the Bios and several drivers. The Dell forum for this computer pointed to something in the Bios called vPro that is useful for network administers, but makes the computer run hot for individual consumers. The forum suggested reinstalling the operating system that wasn't Dell's own version. The results would be the same otherwise. Even with the new Bios that I installed it runs hotter than my HP--CPU 68F vs 102F upon start up.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, High power, No touch screen

    Rated 5 out of 5 stars

    Great Smaller Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a high power Windows 10 Ultrabook that did not need a touch screen. This meets that need, worked right out of the box and is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Dell Latitude's for work so thought i would get one for home and I am completely satisfied with this refurbished unit and the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Brand new

    Rated 5 out of 5 stars

    Dell Refurbished laptop purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. It performs just like a brand new laptop. I would buy from Best Buy whenever possible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid if possible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it 10 times maybe. Then the power button was not working anymore. So I got stuck with a piece of plastic. Would not recommend.

    No, I would not recommend this to a friend
Sponsored