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Customer Ratings & Reviews

Dell - Latitude 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 500GB Hard Drive - Gray-Front_Standard

Customer rating

Rating 3.5 out of 5 stars with 15 reviews

67%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 12 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-15 of 15 Reviews
  • Rating: 5 out of 5 stars

    Great computer for the amount of $$ spent

    Posted
    Binx75075
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The prime reason I bought this laptop was that I felt like I was getting a good deal based on the specifications. of the price. Many people might shy away from buying a refurb computer because they don't want to buy something that is used. What they don't realize is that in order for something to be declared a refurb, all of the parts have to work like they're brand new & if they don't then they are replaced. So, in essence, you're getting a brand new computer, but legally the merchant cannot call it new. Okay, now on to my comments. If you're looking for a computer to use to surf the net, watch videos, message people, & other similar things & you don't want to pay a lot of $$ then this computer will work just fine. This laptop has... • 1 Ethernet port • VGA port • port for your headphones • 3 USB ports (not sure if they're 2.0 or 3.0) • 1 HDMI port • 1 eSATA port • 1 port for SD card • Bluetooth No, it does not have a webcam, but the computer quickly my Logitech HD webcam when I plugged it into the USB. The keyboard does not have a back-light underneath the keys which some may find annoying. There is a small circular thing in the lower portion of the G & H keys that allows you to move the mouse around & there are three buttons directly below the keyboard so all of this is something you can use as an alternative to the touchpad which I HATE using. And of course, there is a touchpad. Sometimes the touchpad works & sometimes it does not. Not sure why & I don't care b/c I use a USB or wireless mouse. Oh & there is a volume up, down, & mute buttons to the right of the keyboard. The clarity of the screen is great. Has an awesome graphics card. It basically does what I need it to. If you have any questions, let me know!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk

    Posted
    corysgma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If I could give less than 1 star I would. It was sent without a power cord. When I called they sent another bad cord. When I took it into the store I was laughed at and told they don't sell a cord for this computer. Why is it being sold if you can't power it up. I will NEVER buy anything online from Best Buy again and it's still on their website for sale.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      corysgma,

      We're sorry to hear about the experience that you've had with your Dell computer purchase. Since this was a refurbished computer we'd recommend that you contact Best Buy's Support here: http://bit.ly/2v2IVhI.

      We hope that they will be able to help you find the power cord that you need.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    Not a good laptop

    Posted
    RaghuY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I thought buying a refurbished laptop from Best Buy is okay but this laptop has battery issues from first day. The charger provided in the pack was a replacement model (not the original one from Dell). God knows which other parts of the laptop are old/used/poor branded ones. Battery does not charge to 100% ever even when constantly connected to power source. Would never buy a refurbished a laptop again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Dell - Latitude 14" Refurbished Laptop

    Posted
    brattchild55
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have purchased several of these laptops in this manner and have never been disappointed. Like with all your computer purchases, My best advise is to make sure to know exactly what your needing your computer to do and what you expect from it and have a good working knowledge of hardware and software before you make any expensive electronics purchase. With that being said, I bid you good luck in your ventures.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Refurbished Laptop

    Posted
    POS311
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased (3) Dell Latitude laptops for the service techs. Works well in the field. It is fast enough to handle most tasks. It also has enough storage for all of my techs paperwork and pictures.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice for a refurbished computer

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Computer was in great condition when it arrived, but the sd card reader doesn't work. Hopefully BB will help. Other than that can't complain for the price.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok Laptop

    Posted
    Jacob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Laptop was ok. Mouse pad did not work. Pointer on the screen would jump around. Returned the laptop after a week.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop for mother

    Posted
    Smoothb479
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Laptop was purchased as a gift for aging parent. With Dell you get a quality product at a decent price. She is happy with the purchase.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very sleek design and worked great but...

    Posted
    SujitMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I first saw this laptop I was like it looks so good but after I bought it the charging didn’t work

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect price + production

    Posted
    Shortygobucks
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for economic laptop for my elementary school age kids to use for their schoolwork and so far this has been a perfect find!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best value for quality laptop

    Posted
    JoeM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This laptop is a business quality unit. It has great features with an i5 process and Windows 10.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Satisfying Dell product..

    Posted
    IGwins
    • Verified PurchaserVerified Purchase

    I still have a few setup items to be done on the PC but it's nice to have this choice brand laptop...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Jinnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The laptop works perfectly fine! It is just like a completely new laptop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great easy to use

    Posted
    Ruggie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Computer was in very good shape, easy to set up. Very happy with my purchase

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Laptop did not work

    Posted
    Joey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Whe I received the laptop and try to charge it, it did not work.

    No, I would not recommend this to a friend