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Customer Ratings & Reviews

Dell - Latitude 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 500GB Hard Drive - Gray-Front_Standard

Customer rating

Rating 3.5 out of 5 stars with 15 reviews

67%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 12 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 1 out of 5 stars

    Junk

    Posted
    corysgma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    If I could give less than 1 star I would. It was sent without a power cord. When I called they sent another bad cord. When I took it into the store I was laughed at and told they don't sell a cord for this computer. Why is it being sold if you can't power it up. I will NEVER buy anything online from Best Buy again and it's still on their website for sale.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      corysgma,

      We're sorry to hear about the experience that you've had with your Dell computer purchase. Since this was a refurbished computer we'd recommend that you contact Best Buy's Support here: http://bit.ly/2v2IVhI.

      We hope that they will be able to help you find the power cord that you need.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    Not a good laptop

    Posted
    RaghuY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I thought buying a refurbished laptop from Best Buy is okay but this laptop has battery issues from first day. The charger provided in the pack was a replacement model (not the original one from Dell). God knows which other parts of the laptop are old/used/poor branded ones. Battery does not charge to 100% ever even when constantly connected to power source. Would never buy a refurbished a laptop again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Laptop did not work

    Posted
    Joey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Whe I received the laptop and try to charge it, it did not work.

    No, I would not recommend this to a friend