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Customer Ratings & Reviews

Your price for this item is $327.99

Customer reviews

Rating 4.4 out of 5 stars with 8 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Short battery life, Slow performance

    Rated 3 out of 5 stars

    Splurge for new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very basic design, but arrived in good condition. I was disappointed to learn that the battery life of a refurbish is only about an hour, and it overall seems to run a little on the slow side. No major issues though.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Cbvet,

      Thanks for your review and we're sorry that your computer's battery is not lasting as long as you'd like it to. We'd recommend the following tips to help extend the life of your computer's battery:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Lightweight, Works great

    Rated 5 out of 5 stars

    Thanks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! The computer is performing well and is lightweight.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size preference, Start button issue

    Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished laptop and the start button is not normal. Wish I would have gone with a new one with a larger screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    College

    Rated 4 out of 5 stars

    for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son bought it for college and its great so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Great Bargain

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a decent price! Getting the refurbished laptop at the price was a great steal, and have had no issues with the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Advertised

    Rated 5 out of 5 stars

    Does everything as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, as advertised, but gonna return for the later version.

    I would recommend this to a friend
  • Pros mentioned:
    Works great

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great & fast! Definitely recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed another work computer and this fit the bill perfectly.

    I would recommend this to a friend
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