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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.8 out of 5 stars with 16 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are positive about the performance of the Dell Optiplex 7010, with many reporting that it runs well and works efficiently. However, customers are negative about the CPU, citing discrepancies between the advertised specifications and the actual hardware received. Several users reported receiving a different CPU than the one they ordered. The product description should be carefully reviewed before purchasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good buy for a used PC that included Windows 10, a new keyboard and a mouse. However, the Geek Squad service we used was not up to par. They didn't tell us how to initiate the Windows software, and didn't migrate all data from our old PC to the new one, which required three trips to the store. Not a good service experience!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Cpu

    Rated 3 out of 5 stars

    DJ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine itself is pretty fast. But the specification is misleading. It is saying 8th generation i3 CPU. But the reality is that the machine has a 3rd generation cpu.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well, but when it arrived we fixed it after it wouldn't turn on.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    This one worked great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one worked great! The 7010 was much faster than the 3010 (if it worked).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice computer for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a cheaper computer for the office as a back up. This computer actually surprised me an how well it kept up with all that we do on the computers. It’s nothing special but for office work it keeps up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Personal perfect pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc. Great speed and was just as if i had gotten a brand new pc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of junk would not boot up when I installed it. Also, it does NOT have any wireless card. It is basically a dumb terminal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer - Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase of this computer. Good price, easy setup!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, and runs perfectly. Really great, and cheap price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't want to write a review for this product. Sorry

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very god and nice. The computer is god and eficiente

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it is refurbished, but it literally lasted three months and won't turn on anymore. And of course I can't return it bc it's past that threshold. It also didn't have a wifi connection option. Only hard wire. I would avoid this purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cpu

    Rated 1 out of 5 stars

    Got a very old PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the i3 8th gen. I received a i7 3rd gen. I just found out because I was unable to get it started. Had to reinstall window to get it going. Very dissappointed.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      PC1210,

      Thanks for your review and we're sorry to hear about the setup issues that you had. Here's a link to the Startup Guide for your computer in case you need additional help: https://dell.to/39PYZEv.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy access and cheap prices. So convenient. Overall great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody did 100 % at everything, geek squad did amazing

    I would recommend this to a friend
  • Cons mentioned:
    Cpu

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with no RAM, but was advertised as having it. The store was zero help

    No, I would not recommend this to a friend
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