Customer Ratings & Reviews
- Model:
- 9020 SFF-1073
- SKU:
- 6252005
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the OptiPlex Desktop for its affordable price, strong performance, and ample storage. Positive feedback also highlights its ease of setup and the generally good condition of the pre-owned units. However, some customers note the lack of HDMI ports and report that the system can be noisy. The absence of built-in Wi-Fi is another recurring concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:PerformanceCons mentioned:Hdmi
Ok…Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok performance, connection ports do not offer hdmi, machine I noisey
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There Promsn,
We value your feedback and want to thank you for taking the time to leave a review of your Optiplex desktop. We are sorry to hear that you are experiencing an issue with your device making noise. Below I have provided troubleshooting steps to help resolve your issue.
1. Restart your Dell PC.
2. When the Dell logo appears, press F12 key to enter One-time Boot Menu.
3. Use the arrow keys to select Diagnostics and press Enter key on the keyboard.
4. Follow the on-screen prompts and respond appropriately to complete the diagnostics.
5. If the test fails, ensure to write down the error code and validation code.
If your issue with fan noise continues this article can be used to further assist: http://dell.to/38XbfCV
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
- Pros mentioned:Speed
Good, but read the specs!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and quick for what it is, but probably should have read more as there wasn't a wireless card in it and it used display ports and not hdmi. This had us scrambling to get hdmi to display port cords to run the new monitors and then I had to purchase a wireless dongle. Startup was a bit rough, as when we started it it refused to startup, so I had to call the number and the customer service was great and stayed with me till it was done. Haven't had a problem since and my husband loves it. Even with the minor hiccups in the beginning, the system is good and so I give it 4/5
I would recommend this to a friend - Pros mentioned:Price
Great price for a refurb!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a refurb! Bught the Geek Squad warranty to go with it.
I would recommend this to a friend - Pros mentioned:Performance
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working ok, only have about 5 hours on it so far
I would recommend this to a friend - Pros mentioned:Performance
dell preowned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little hard to set up and find s/n. But works well
I would recommend this to a friend - Pros mentioned:Performance
Great Purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is getting the JOB Done! Happy with my purchase!
I would recommend this to a friend - Pros mentioned:Speed
New Dell PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived quickly and operates effectively and had programs needed installed
I would recommend this to a friend - Pros mentioned:Speed
Saved me from an old dinosaur
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great deal with quick delivery and free shipping! The computer is fast and working great! It doesn't get any better than that.
I would recommend this to a friend - Pros mentioned:Performance
Just right for our needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this pre-owned Dell OptiPlex Desktop as a starter computer for our 16 year old. He has been very happy with it, as have we. Great speed and a tremendous amount of storage for the price.
I would recommend this to a friend - Pros mentioned:Condition
Computer Tower
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and like brand new! I will definitely buy refurbished again.
I would recommend this to a friend - Pros mentioned:Performance
CPU Replacement
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my old home CPU and it is working amazingly
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Noise level
Good tower for job in home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little noisy, but works good for the price.
I would recommend this to a friend - Pros mentioned:Price
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and also got it for a good price I do recommend
I would recommend this to a friend Excellent Quality...like New!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was better than I expected, Looks and runs like a new computer. Nice and compact. The delivery was a day early. The only glitch was I needed a HDMI to DISPLAY cord instead of the HDMI to HDMI I already had on hand. All My programs run much faster with than on my old HP. VERY PLEASED... Happy I went with the suggestion of the BEST Buy Tech!
I would recommend this to a friend- Pros mentioned:Performance
Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. great computer and does everything that is needed
I would recommend this to a friend - Pros mentioned:Price
Dell desk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer , great price refurbished unit at best buy. Recommended 100%
I would recommend this to a friend Truly a great value and works great too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, refurb work was top notch. Works extremely well for my purposes. Like the shrink-wrapped delivery; everything including power cord and peripherals were included and in working order - I'd say it's a win! Except I didn't count on this model processor not supporting Win11...sigh
I would recommend this to a friend- Pros mentioned:Price
Desk top computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, satisfies my needs, very happy with overall value.
I would recommend this to a friend - Cons mentioned:Wi-fi
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is fine for light computing. Lags on Wi-Fi. Processor is fairly slow also. Expected more bang for the buck!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Jeffrey,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing an issue with slow performance and Wi-Fi connectivity on your Dell Optiplex. It is important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
Wi-Fi Performance Issues Link: Wireless Networking Usage and Troubleshooting Guide: https://dell.to/2RefLVN
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, Great People. I will keep shopping and buying at Best buy. you have so Manny things to chews from. the computer is great and i look forward to our appointment on the 19th of June. Thank You very much
I would recommend this to a friend