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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 105 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the OptiPlex Desktop for its affordable price, strong performance, and ample storage. Positive feedback also highlights its ease of setup and the generally good condition of the pre-owned units. However, some customers note the lack of HDMI ports and report that the system can be noisy. The absence of built-in Wi-Fi is another recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 105 reviews
  • Rated 5 out of 5 stars

    Very fast and responsive computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive. Has lots of hard drive and memory in a relatively small frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Custumer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with all items I've ever purchased from Best Buy. They have always treated me fair. I will continue to do business with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud desktop, doing a decent job, would not purchase again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service fair product shipped on time but online fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    deals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal easy to order came on time work great came with keyboard and mouse it was extra without cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The technology and features meet most of my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is a good quality buy for the cost. However my experience with Best Buy was horrible. Specifically the Geek Squad. The box was advertised as having an extra bay. That's something I was specifically looking for. Each store now supports multiple stores on call support. There is a good chance you won't get the store where you left your device so they can't physically see your device or get an update from the agent working on it. If no updates are provided as in my case no other location can know the status. In my case after calling for 3 days with no update I finally get through to someone who says there is NO extra bay and there is no way to install an additional hard drive. So the advertising that lead me to buy the system in the first place was false. Then the expert Geek Squad took 4 days to figure out there was no space to install an additional drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell optiplex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cpu unit refurbished and I’m very satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very efficiently for it's purpose. Great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can say anything good or bad as i never opened the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My "pre-owned" OptiPlex is .....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy many desktop towers. But when I do, I do my due diligence. And when I do that, I always end up buying from Best Buy ! And as Auntie Martha says, "It's a good thing". :)) This tower is great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell is beautiful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is really nice. Fast and quiet! The operating system (win10) is nice as well. The one thing I don't like are the filters that flag me when I'm trying to access an article off of email. I ended up loading goog chrome so I could read articles. I couldn't even access "the far side". Really easy to investigate the new OS. I think I made a great purchase. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MORE THAN GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality item overall, surprised that pre owned items can be that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this desktop. I'm big on refurbished machines

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Kokopelli Kruze's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy for the price! Super fast, lots of storage and very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast service thanks thanks for everything is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I expected. Great machine for the price and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Appraiser

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and very fast, Love this computer and would recommend for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No wifi as specified

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but returning no wifi thanks for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - OptiPlex Desktop - Intel Core i5 - 16GB Mem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was received days early and set up was a easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older model. but for the capabilities and price couldn't beat it

    I would recommend this to a friend
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