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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 105 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the OptiPlex Desktop for its affordable price, strong performance, and ample storage. Positive feedback also highlights its ease of setup and the generally good condition of the pre-owned units. However, some customers note the lack of HDMI ports and report that the system can be noisy. The absence of built-in Wi-Fi is another recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 105 reviews
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting helping for the computer to be recognized by Microsoft and Norton everything when ok and is now functioning as it should. Thanks for the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GOOD BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT SO FAR AND MUCH IMPROVEMENT FROM MY OLD ONE

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice do it job good for the price and work nice they send me keyboard also

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Desk Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Great with speed and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer worth theomey I highly recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is something wrong with the power source...when the tower is moved in the slightest, it cuts off the power entirely. And the purchased information transfer from the old hard drive was a disaster.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast computer that runs very quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Fast, and quiet. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy purchase....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man man from the geek squad was very good and really helped me to understand the changes Thank You to Jeramiah, great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurb PC deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a bargain! Refurbished PC but with great specs and may as well be new. Was perfect for my mom to do all the normal browsing and everyday PC tasks. More than needed actually. But price couldn’t be better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son hasn’t had any real problems with this item and it’s ok. Still working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good back up................................................

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi

    Rated 1 out of 5 stars

    Not Wi-Fi enabled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with an internal Wi-Fi modem. What year is this, 2005? Didn't even think it was possible to get a computer without this in this day and age. Returned for a full refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst service ever. Geek Squad is useless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy anything from Best Buy again. This PC broke three times and when I went to return it they told me that I needed to buy a back up drive for my info and another PC at a higher price. I also lost a Microsoft 365 and Bitdefender subscription when I had to return this PC and they did not refund that cost to me. Horrible experience and cost me over $200. Not only that my personal info was on that PC and I had no way to recover it. They offered no solution for any of these issues. Only said I had to buy another PC, at a higher cost. Sense the one I bought, only 40 days earlier had gone bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this purchase. It works well and it meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    updated computer tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    updated so was able to copy photos and video camera footage on to a disc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tower, fast and came with and it was small in size!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Exchanged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't come with a port for my monitor, even though one is pictured in the listing online. Manager gave me an adaptor. After all that, it didn't suit my needs so I exchanged it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Very happy with the purchase and quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item would not work. Windows was not working. When I received the tower the CD drive door was broken and would not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly refurbished.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What computer these days doesn't come with wireless wifi? I get it, it is used but come on. Also getting a fan not working notice. Just plugged it in. I would have to say no to this one.

    No, I would not recommend this to a friend