Customer Ratings & Reviews

Dell has rebranded their computer lines. What was Inspiron, Latitude, and XPS is now Dell, Pro and Pro max. In each of those is Base, Plus and Premium. This laptop Is a Dell Plus, so its on the lowed end. Using this for a couple of weeks I do not feel like it is inferior in any way. Out of the box, this feels like a laptop you can travel with. It is not super heavy, this under 4 pounds which make it pretty good to put in a backpack. Included ports are a headphone jack (WHY?), 1 HDMI, 1 USB, 1 thunderbolt and 1 USB-c. You are pretty well covered with connections. Setup was pretty easy, i even got the option to transfer all of my backup data stored on the Microsoft cloud from backups. I chose to install as a new computer. If you use a lot of zoom, we can finally get 1080p cameras. This is very amazing I think. A lens cover would have been nice. I will say, the battery life I get is MUCH less than advertised by Dell. They advertise up to 24 hours, I got about 8. This can get you thru a work day or a long flight before you have to charge. Bit locker encryption is turned on by default. There is a built in Dell optimizer for the battery and color hue of the laptop (more blue or more of a brown colored screen). This shipped with 16GB of RAM and I think it can be upgraded. When we start to talk about the new AI functions of Dell and Window's that's where I start to get lost. There is a lot going on and I am just stating to learn it all. It looks like you can make your captions when you video chat with someone. You can have AI edit your pictures, and AI can help you with your computer security. My only real complaints are the heat from the processor, the touchpad works on a subpar basis, the plastic does feel cheap

This laptop is perfect for high school junior through early college entry level. The performance runs fast and smooth. My only real complaint is that it runs warm a bit too quickly when running more than a few applications. Aside from that, it’s a decent laptop. Good bang for your buck. It’s slim, easy to travel with, and surprisingly light. We have Windows 365 in our plan, so it makes the overall experience even better.

This laptop has been a good performer, doing everything that I expected it to do with no problems encountered. The one downside has been the fingerprint reader. It simply does not work as it should. I have tried resetting the fingerprint multiple times, but it will not work consistently. I have tested my fingerprint on my iPhone and iPad and it works flawlessly, but not on the Dell. Fortunately this has not caused me any problems because using a PIN is what I am used to. In all other ways the laptop has met or exceeded my expectations. I did upgrade to Windows 11 Pro with no problems encountered.

I’ve been using this product for a few weeks now, and overall I’m very satisfied with the performance. The setup was simple, and it worked exactly as described. The build quality feels solid, and it has been reliable during daily use. What I liked most is how easy it is to use and how well it meets my needs. It performs consistently without any issues, and the design is clean and practical. There are no major downsides so far. If you’re looking for a dependable product at this price point, I would definitely recommend it.

I have been a Dell user for three generations and have consistently been very pleased. This computer's lightweight design enables easy transportability. Its processing speed is remarkably fast, and the processor operates smoothly. The touch screen is a fantastic feature, and I highly endorse this computer.

Love this computer it’s lightweight and compact but powerful. I also love that it is touchscreen and I can flip the screen into a tablet.

I am really enjoying this computer! It is fast, reliable, and lightweight, which makes it perfect for my college studies. The screen quality is excellent, the battery lasts long, and it runs smoothly with all my programs. Definitely one of the best purchases I’ve made.

I bought this Dell Plus 2-in-1 as a backup in a pinch when I damaged my other (much pricier, 2 year old, not a Dell) laptop. It has exceeded my expectations. I am still learning the nuances. This Dell has most of the functionality in my other laptop, but has a startlingly better battery life. Similar RAM and storage. Colors are not as bright but certainly acceptable. Camera is only user-facing. A little heavier overall but this I now see as a positive. My old laptop that cost twice as much is very light and slim which ultimately was disastrous when I damaged the hinge and all things connected to it. (AAAARGH!) The Dell is much sturdier and I can live with the extra weight. USB ports are typical. An A, a couple of Cs and an HDMI. Might like another A, but this is OK. The power port (USB C) is much less prone to the reliability issues I had in an earlier Dell laptop which had a poor power port design and failed every 4 months or so. I am very pleased with the affordable price and performance. Now the question is whether I can repair the other, and if so, will the Dell replace it as my No. 1?

Needed budget friendly laptop for student headed to college. Was pleasantly surprised at how much tech was packed into this little device. Adequate RAM and storage with a processor that has some pep. Like the 2-1 feature as a bonus. Very pleased with purchase so far!

Loving this versatile laptop. Connects seamlessly to additional monitors to use at my desk. Laptop - portable for travel and offsite use. The touchscreen works great and love using the laptop as a tablet when needed.

AWESOME laptop! The speed, the processing, the displays and the battery life is PERFECT! I am so happy!

Bought this for my wife. Easy to set up and navigate. Holds a charge well and has a good speed with our internet. Good laptop for non- gamer, occasional streaming.

Fast and reliable, small easy to carry and keep longer charges

Been using since couple of months and its working great, the win 11 with intel core ultra 7 is fast and the display is amazing. The battery backup is pretty good and 360 screen makes it more useful than ever.

Laptop is in good condition, great performance and speed. Battery life is amazing. I would recommend this.

The service was very good. We love it. It's a great laptop! Battery lasts a long time, it's very fast, no mouse. Would buy another for sure when needed!!! Thank you to the BB rep for her help and recommendation.

Computer is fast and graphics are awsome, Very good price on sale at Best Buy for the holidays. My only minor complaint is that the finger print ID does not work very and when it does work it takes a long time. No big deal I just use my pin.

My new computer is well built. The touch screen works well and i love being able to select things by touch, it makes things much easier. Flipping the screen makes the computer stand easily and adds to its functionality.

I wanted to upgrade from my 10-yr old PC to a new laptop with Windows 11. The Dell Plus Copilot+PC -14" 2k 2-in-1 Touchscreen Laptop is everything I had hoped it would be. I like its compact size, responsive touch screen, visuals, and functionality. I tried two other top-rated laptops first, along with a variety of docking stations, but they wouldn't support my dual external monitors, even after hours with tech support nerds for both the computer and monitors. No issues with the Dell.

Overall the laptop performs really well — it’s fast, responsive, and the 2-in-1 feature is super convenient for note-taking or watching videos in tablet mode. The touchscreen is smooth and accurate, and the display looks great. However, one small design issue: when you flip the screen all the way around into tablet mode, the keyboard side ends up sitting very close to the ground. This makes it easy to accidentally press keys or scratch the surface, especially if you’re using it on a table or hard floor. I’ve bumped it more than once when setting it down. If you’re someone who frequently uses it in tablet mode, just be extra careful how you place it down. Still a great machine for the price!