Customer Ratings & Reviews

Great little laptop, lightweight but very powerful. Great machine for in-classroom work and to fit into a backpack.

Excellent speed and clarity with this Dell laptop as well as adequate access points for USB ports and others.

Love this computer. Lightweight. Speed is great. Like the smaller screen size (13"). Display is very clear.

We love this so far. Granddaughter approved! The speed and clarity. Enjoying all aspects.

Outstanding, specially in terms of last long battery. Overall is a very nice product

This is the first laptop I have purchased that has run so smoothly and has allowed me to play all of my video games that I own. The laptop runs very fast and smooth and the foldable touch screen is extremely helpful when you do digital art.

Easy to use. Great performance. Upgraded my laptop for work and it has improved efficiency greatly. Highly recommend.

Its very light, amazing speed, also i found that the touchscreen was vrry useful. This was for a little bit of coding and for a high school student.

Great workhorse for the money. Speed is excellent. Only drawbacks are that 1) it has only 1 USB port so I bought a USB hub and 2) no built in CD drive so I had to but an external drive. Most of the laptops now are similarly equipped so if you need these things on a regular basis, a desktop machine might be the best option. It also has a touchscreen and Co-Pilot which I don’t use but others may find these features helpful.

Ive had many Dell laptops and this one has been terrific. The display and speed id great

Good product for the price it is working perfect for what my kid needs

Excellent laptop for home use. Speed and storage are great for pictures and office documents.

This laptop is compact, lightweight and fits well in my backpack. The specs are good for the price paid.

Excellent performance and size, I work remotly so its easy! Strongly recommended!

Great laptop. Works well as a tablet, too. Screen is sharp, and cpu is very capable.

Works great and no issues! Runs smooth and the picture is very nice! Nice and light as well

Just what was looking for at a reasonable price. I am very happy with this laptop. Bob

Purchased this laptop as a replacement for a laptop that was hacked. I did the factory reset on the laptop, several times, prior to taking it to BB to have it serviced. They ran diagnostics on it, up the security on it up. I still didn't feel comfortable using it. This was on sale at a good price, in stock and it had a Terabyte of storage. It's not responsive like I like it. I will click on a link, and waiting for it to connect. Not like it's a long wait, but when you click on a link, you expect it to take you right there, not wait a few seconds. The sound is good. The touch screen is responsive. The laptop does get warm. I have a cooling fan that it sits on top of, and when I'm on the laptop for long periods of time, I will plug it in. I didn't check to see how many ports it has. I'm not able to plug in an external hard drive or flash drive, have the cooling fan plugged in and have my mouse plugged in at the same time. I do have a mouse that is Bluetooth, so that helps. There are times when I see it flash on my desktop, like it's connecting. It's weird. It has something to do with One Drive, When I look at my desktop the apps, folders, spreadsheets or documents are either either showing in the cloud or with the green check mark. Every time I try and sign out, it tells me that One Drive is syncing files. After I waited for a few minutes and then try to shutdown, I get the same message, so I go ahead and shut down. This happens every time that I'm on the laptop. I tried uninstalling and re-installing OneDrive and still having the same issue. I haven't decided if I'm going to return it or not.

Fast, easy to set up. Plus Best Buy coverage is practical.

This is a good laptop top and is lightweight easily portable. I do have some issues with the AC power supply and the available ports. There are two USB-C ports and 1 USB A port. The AC power via one of the USB-C ports. If you use hub with a power delivery port you will find that this hub consumes some power and the supplied power supply will be inadequate to boot the computer or supply fast charging. You will need to up grade the power supply to a 90 or 130W Dell power supply. This computer could use an additional USB-C port an/ or USB 3 port. I miss the ports on my old laptop with the barrel type power supply. Buy the right hub for you along with an upgraded power supply.