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Customer reviews

Rating 4.8 out of 5 stars with 370 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Plus - 16" 2.5K 2-in-1 Touchscreen Laptop's overall performance and speed, with many satisfied users praising its solid build and sleek design. The laptop's portability and ample storage capacity are also appreciated. However, some users feel the battery life could be improved, and a few find it a little heavy. A small number of customers wished for a larger screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 370 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is AMAZING. I desperately needed a new one and glad I chose this Dell. Still learning everything it can do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I've had no problems with this Dell Laptop. Best Buy has always been a good place for electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Touch screen and graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance is great. Sleek new design. Customer Service took it over the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make the switch!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 2011 tower computer that had been repaired and upgraded as many times as it could be I was hesitant to make the switch but I'm so glad I did. It has been amazing, not a single issue and I don't know how I lived without this convenience in my life before! The extra money for the 10 key, the touch screen the key board that lights up and of course the processor and memory things my husband insisted on have all proved to be well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Went from HP to DELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Double check that you're buying directly from Best Buy this makes all difference if you receive a defective item and have to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Kind of Speed :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop didn't disappoint me. I needed a faster laptop due to, occassionally, wfh and the amount of workload.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell is always dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Dell computers for several decades and this was easy to set up and has given great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and incredible battery life.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am typing this review on the Dell Plus. It is extremely powerful. I edit video and operate ai based photo software. It is far faster than the Win 10 Dell Core 7 it replaced. The battery life is extreme and the image quality on the touch screen is just really pretty. I use a wifi trackball, The touch pad is the only negative. To click and drag with the pad is difficult. It's nice and big, but just not sensitive enough on the left and right button area. No issue for me, since I use the trackman.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DELL LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LAPTOP FOR THE PRICE. WISH SCREEN WAS LARGER AS I PREFER A BIGGER LAPTOP SIZE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell 2in1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for a student. Plus it was a hassle free online buy with a great black friday deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow! Powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Powerful! The best laptop I've ever owned, I've had several even MBPro, But this one will be my last for a very long time....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop! Does what I need it to and has the processing power I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! With the rebate and the Black Friday sales I couldn't pass it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Run, don't walk to get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dell laptop, but first touchscreen. I got the 16" touchscreen, and it is perfect. It comes with a screen pen. I am so happy with this laptop. I have not had any problems. I needed something in a pinch. I don't know anything about laptops, but I feel like a picked a winner. The screen color is vibrant, and I like the number pad on the right side, which I didn't notice when I chose this which was a huge plus for me. Highly recommend this one!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little lap top at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty cool little laptop with good memory and fast performance. The AI has been particularly effective in helping draft resumes, cover letters, and thank-you letters. Helps summarize things for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small laptop with big capabilities! The touch screen is great and the deep blue color looks good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for a while. Its quick. Holds a good charge. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop. It's really serving the purpose I bought it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and great customer service. The team helped me through to make sure I had something that fit my need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro to Windows Conversion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fast and easy conversion from an MacBook Pro laptop to a Windows laptop.

    I would recommend this to a friend