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Customer Ratings & Reviews

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$1,249.99
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Customer reviews

Rating 4.8 out of 5 stars with 370 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Plus - 16" 2.5K 2-in-1 Touchscreen Laptop's overall performance and speed, with many satisfied users praising its solid build and sleek design. The laptop's portability and ample storage capacity are also appreciated. However, some users feel the battery life could be improved, and a few find it a little heavy. A small number of customers wished for a larger screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 370 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice latop …………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, it is so nice to see the speed in use. Now in the process of the learning curve to Windows11.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop on the patio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I love sitting on the patio and still being able to do some work. Battery life keeps me going for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was amazing… battery also working good I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop .lots of functions excellent battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good service. The store technicians were very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase with best buy and my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is perfect . It’s very fast and easy for working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Dell, very easy setup. Would recommend for medium price range laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oh Boy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the computer. It's more than I hoped for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up. Easy transition from Windows 10 to Windows 11. It went on sale 2 days later. Received a $526 refund due to price difference!! How awesome is that!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VERY GOOD CPU PERFORMANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST PERFORMANCE, VERY FAST, SMOOTH SCREEN COLORS, GREAT SSD, PERFECT RAM AND GREAT BATTERY (LAST 8 HRS OF WORKING TIME AT THE OFFICE)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. she is ecstatic! We would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Carlos Argueta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, Keep up the gtrat work! I love it, Keep up the gtrat work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I have ever owned. I was hesitant because my laptop was only a year old but just couldn’t pass up the offer. I am very glad I splurged. Only small issue is that this is one of the few 16” laptops that I have seen with a ten key pad and it shifts the keyboard a little to the left from what I am used to. Just have to get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishing these laptops lasted a little longer. But overall, very pleased with the expertise of the sales representatives. Listened to my primary needs for the system. We have the protection, and your techs were able to transfer all information to the new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop, love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, it works smoothly and is intel 9 for a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Super fast love the pen and touchscreen. The sales person was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Granddaughter's first year in college.Blazing fast speed & easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree pick for my future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new computer, and with the help of my nephew, we decided this was the one for me. I love it, and I especially like the touch screen and the 2-1 feature. Also, Dell is a widely known brand and I feel confident in their products.

    I would recommend this to a friend