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Customer reviews

Rating 4.8 out of 5 stars with 369 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Plus - 16" 2.5K 2-in-1 Touchscreen Laptop's overall performance and speed, with many satisfied users praising its solid build and sleek design. The laptop's portability and ample storage capacity are also appreciated. However, some users feel the battery life could be improved, and a few find it a little heavy. A small number of customers wished for a larger screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 369 reviews
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop has all the bells and whistles. Has extra security measures perfect for every family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Fast and efficient for everything I need. Battery life has been amazing and display settings are fun to customize just how I like!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has some nice features, like being able to use it as more of a tablet at times and having a fingerprint scanner. I like to fold it over so I can have the screen closer to me without the keyboard in the way since I use a wireless keyboard and mouse anyway. The problem is, if you have it set up where you put your fingerprint in for it to enter your passwords for you, it's difficult to get to the scanner in that position and even more difficult to get it to recognize your fingerprint. Even in regular laptop mode, having the fingerprint scanner all the way in the far right corner is a bit of a stretch if you are using your laptop at a desk rather than in your lap - and it's fairly heavy to use on your lap. The main issue, and the main reason I will likely return it, is that the camera is absolutely horrible. I look pink on it and in lower lighting can't be seen at all. I need this specifically for remote work, which involves some work through Zoom and Google Meet, so having a good camera is absolutely essential. I considered buying a camera to use in its place, but it seems silly to buy a new computer and then have to buy a new camera to make it usable for the function I bought it for, I do like that it has a cover for the camera. I've also gotten an error message that constantly pops up, even stopping me in the middle of doing things. There doesn't seem to be any actual reason for this error message, which is the most frustrating part. I have never had this issue with previous computers, so I am not wanting to deal with it on a brand new computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell laptop: Item without any problems. Purchased at the store. Quick, competent salesperson. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what i need. My programs loaded easy. It holds lots of photographs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Your go to Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of equipment. Able to complete all of the tasks i need for my profession and then some. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I bought it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! A+ Recommended! Kind of heavy, but excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome computer. Fast, and the display is beautiful and brilliant. Can't wait to put it to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plus 16" Midnight Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Plus 16" is light, sleek and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop so far, low sounding fan, does not heat up. Overall great quality for what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It is so fast and I can do a lot on it. It is so much better than my desktop as it’s wireless and I can use it anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Stars!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's lightning fast and has great features. You won't be disappointed with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    mr robinson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic piece of equipment and nothing but great things

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell - Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful laptop with hi-res touchscreen and good integrated graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be pretty fast. The display is very bright. Docking station is nice. Hooks up to another monitor eaisily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice laptop I uses it for work and playing the sims with mods and all packs. It has foldable features that turns it into a tablet. Perfect for watching movies on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STRONG FAST COMPUTER SERIOUSLY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USED FOR TWO MONTHS NOW, GAMING, VIDEO EDITING, PROFESSIONAL LAYPOUTS ETC. HIGHLY RECOMEND. BATTERY LIFE IS DEPENDING ON THE COMPUTERS DEMAND. FOLDNG UP TO USE LIKE TABLET IS VERY NICE FOR QUICK NOTE TAKING OR EDITING. COMES WITH STYLUS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zippity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Fast but not furious and I am excited about getting into more uses with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Loud fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fast and works well. I've had no issues but occasionally the fan is really loud. I should have figured given the specs and my habit of putting it on my lap or couch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super i love this laptop love how it looks and how it work.

    I would recommend this to a friend