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Customer reviews

Rating 4.8 out of 5 stars with 369 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Plus - 16" 2.5K 2-in-1 Touchscreen Laptop's overall performance and speed, with many satisfied users praising its solid build and sleek design. The laptop's portability and ample storage capacity are also appreciated. However, some users feel the battery life could be improved, and a few find it a little heavy. A small number of customers wished for a larger screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 369 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was amazing. The speed is so high, and it’s smooth. The color is also elegant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop functions as a desktop substitute since I cannot climb stairs after my surgery. The graphics are amazing. Just like the Dell desktop I have. Highly recommend it. Lightweight with incredible functionality and includes a stylus so that it can replace a tablet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has worked flawlessly and is more than what I was looking for in a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good multi-use laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop computer for both work and home use. It’s fast and reliable but most of all it’s very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Works like a charm. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it plays a few games but usually does school work on it it is a great product for what he ises it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 9 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very fast and comes with very nice finishes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding New Dell Plus 16-Mini LED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy San Carlos sales associate Ruben Trujillo highly recommended this Dell unit. Ruben pointed out the features outstanding "mini-LED" screen; 32GB of RAM memory, 1TB SSD drive and 18GB Intel video card. Also, Ruben mentioned a Dell exclusive, the ComfortView+ glass screen that filters out 95% of the harmful blue light. Ruben also said that this screen filter is certified by TUVRhineland. Also purchased with MS365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop i have ever owned. It is so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer!perfect for school. Fast speeds and plenty of storage for the program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution and size is perfect for my workflow. Fast processor and enough storage for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Intel Core Ultra 9 288V- AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found exactly what I was looking for as an "open box" item. I saved so much! The graphics, memory and touch screen are amazing for any student/office setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade in Specs at Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dell Plus 2-in1 16" Laptop for home and business use, and to upgrade to Windows 11. This Dell laptop is very similar to my old HP Spectre x360 but with upgraded specs of 32GB Ram, 1TB SSD, and Intel Ultra 9. I got it on sale ($300 off) and feel it was a great deal, I traded in my old HP Spectre x360 at Best Buy and got a gift card which was an added bonus! The set-up was quick and easy. With a few customizations, my new 2-in-1 laptop was ready for use. I love the fact that I can use it as a tablet with the touch pen, or with the keyboard, and I like midnight blue case . I can't comment on the battery life because I've left it plugged in to the charger since I'm at my desk most of the time. It has been great so far, it boots up quickly. My only criticism would be the backlit keyboard, it not very bright. I highly recommend this product and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Dell Lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this product a short time but I have to say it was just what I was looking for and the price was right. It has ther performance and functionality that make it an ideal choice in computing and technology. Didn't think I wanted a Dell, but this product far exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Plus Copilot+ Pc- 16"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has been fantastic so far, and meets everything I needed for my job, and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. The laptop runs really smoothly and handles everything without any issues, from heavy multitasking to demanding applications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an HP omnibook that I was "okay" with and it wasn't quite making me as happy as my old Dell, but it was a great price. I am so happy that 2 weeks later, this went on sale for the same prive as the HP, so I exchanged it. I love this laptop. The screen resolution is great, its fast, and I know it will last forever. I have only had it for a few weeks (thats ehy only 4 stars for now), but I am very hapy so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful laptop, nice big screen!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is much faster speed than my old Windows 20 Dell from 2017. My new Dell has a nice, big 16” screen. Good keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer! Very functional and portable; plenty of power to run my business remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Plus 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop, I have not had any issues or concerns

    I would recommend this to a friend