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Customer Ratings & Reviews

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$1,249.99
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Customer reviews

Rating 4.8 out of 5 stars with 369 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Plus - 16" 2.5K 2-in-1 Touchscreen Laptop's overall performance and speed, with many satisfied users praising its solid build and sleek design. The laptop's portability and ample storage capacity are also appreciated. However, some users feel the battery life could be improved, and a few find it a little heavy. A small number of customers wished for a larger screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 369 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for Dev and daily activities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's running great, materials are made of good quality, I love it, touch screen responds fine and it feels powerful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item would've been perfect had they made room for a 6-cell battery. Considering all the battery draining specs, the equipped 4-cell battery falls short of expectation. Other than great deal for $1300 ($300 discount). Everything else about it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very powerful computer and the 2 in 1 is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DT New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Lots of options, fast and great picture screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop for general use, but not for VR gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this laptop on sale and it is a solid laptop for home use. However, the absence of a dedicated graphics chip does not make it a good PC for gaming. When I connected my Quest3 for VR PC gaming, I got a message saying the computer was not compatible. I had to return the computer and purchase an HP Victus with dedicated graphics chip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandpa’s new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New PC very easy to set up, love the large 16 inch touch screen, keyboard layout and midnight blue body are very nice, plus with windows 11 it starts up fast. Dell has it together!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement computer for our household and it has been performing great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Love the lighted keyboard and the display is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dell after having been a Toshiba loyalist. I’m pleased to have a new go-to laptop brand. It’s a newer version of my prior Dell. It’s fast, efficient, beautiful, and runs well. Battery life is never as long as advertised, but that’s a trend across the board I’ve noticed with all technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded Dell laptop to replace my 10-year-old one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop after my geriatric one had reached a 10-year limit use and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Quality Laptop for Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the laptop for a month but it's been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc functions as expected. It’s super fast and so far the battery life is decent for my daily task. I do light editing for social media and it keeps up. The screen is also 4k so I have no issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is way too sensitive. I'm always getting pop up information on my screen that I don't want and then have to figure out how to get rid of it. I bought it to be used on the couch in the family room and the wi fi often tells me there is no connection, very frustrating. I wish the font was larger so easier to read.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Plus Copilot+PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Dell laptop. It excels what I was expecting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my cloud and networking class. This is beast for accessing remote server and multi tasking. I saw battery is also good, it gave me 4 —5 hours backup on full charge .But I don’t like its webcam, totally expose on low light even though it has AI camera. I hope future update would fix that. Otherwise, it’s really powerful laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellant Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, with the Ultra 9, 32GB ram and the 2.5K screen it's the laptop to get if you want awesome power to do anything you want that can't do with a lower end laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our first laptop, we love it, we're used to 24" display and mouse so this is quite an adjustment. the portable part outweighs the screen downsize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell solves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, one month in, this computer is great. It is responsive and fast. So far, no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. The laptop is fast and responsive and I love that it converts to a tablet. The screen is high quality so no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop computer is lightweight and the keyboard is comfortable to use. Memory and speed are more than sufficient for everyday use.

    I would recommend this to a friend