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Customer reviews

Rating 4.8 out of 5 stars with 370 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Plus - 16" 2.5K 2-in-1 Touchscreen Laptop's overall performance and speed, with many satisfied users praising its solid build and sleek design. The laptop's portability and ample storage capacity are also appreciated. However, some users feel the battery life could be improved, and a few find it a little heavy. A small number of customers wished for a larger screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 370 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop computer is lightweight and the keyboard is comfortable to use. Memory and speed are more than sufficient for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer exactly what I was needing and very easy to trade in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell PC 2.5K 2 in 1 Touchscreen Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Computer and I like the ability to use as a tablet with touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is better than expected. I old was 7 years old. This new laptop has a faster processor and touch screen which I really like. I can really see difference when using Microsoft Office/Co Pilot, this is really a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great family laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my family needed. I wanted to take some online classes while the kid wanted to do 3d printing and playing some online games. It handles it all. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer. Took the salesman's guidance when choosing it and don't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, wife loved it. Definitely would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL Intel Core 9 Processor and 32 GB Memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Dell laptop with INTEL 9 processor and 32 GB of memory for $1,069 on Black Friday. Do I have to say anything more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptionally surprising

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is surprisingly fast with 32g of ram. Multitasks on par with higher end machines. The touch screen is a great feature and makes maneuvering through tasks a breeze. The SSD drive is adequate for most data requirements. The battery life seems to be sufficient for all day usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a top of the line computer and while I’m still getting used to it, I find it to be excellent so far. It’s very easy to use and has sharp graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this laptop. does everything i need. Was happy with salesman that helped me pick it out. Allso the Geek squad is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Still getting used to windows again since I use Apple for years. The sales reps at the store were really very knowledgeable in helping me to choose something that I could use and worked with my budget. . Really appreciated their help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I am not telling anyone about this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fantastically. It is fast and powerful! It is useful!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to my business, quick, responsive,and easy to setup. Fingerprint scanner makes it easier to login to multiple sites without having to type in passwords. I give it a 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all i like it , the only thing i noticed is that the battery dont last as much as it says .but still is decent .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice lapttop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for me! Nice screen and keyboard. Lots of computing opportunity and very nice laptop. I bought this to replace old Microsoft Service that was no longer compatible with Windows11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is state of the art. Besides touch screen, with a series 9 processor it has a 16” screen with 1T memory and 32 gig of ram. This computer will not be outdated in a year or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop, my wife had very specific needs and I had speed requirements. Both were met with this great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last that long. I plug it in to charge. Once I remove the plug it drains very quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop - battery life could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop spec wise however it’s too big and bulky. Battery life is not that amazing as it seems to be the same as the 14 inch model and drains faster.

    I would recommend this to a friend