Customer Ratings & Reviews

Computer is better then expected. Large screen helps with my assignments.

I. bougth for my daughter for school it. has all the features for sudy the setup is very good for the. price

we needed a new computer for general use and light gaming. This fits the bill.

So far very pleased. This is probably overkill for my needs, but feel I got a great deal

This is a good laptop for school. It is a great laptop for anyone getting started in their college careers.

Amazing product. Amazing service. Amazing team that helped me

Great computer! It handles all the graphic design applications I use with minimal slowdown.

This is my first dell and so far I like it. I am using the micro 365 program .

Very good but battery life can last longer other that that i like it

Pretty easy to set up. Even for a seenager. (senior) Hope I can keep this going.

Good condition experience very good very perfection

Overall good but the speakers are normal not that great

This is a preliminary response. I will come back and update it shortly. Im a little unimpressed with the speed on this machine. I havent gotten around to multi task on it that much so the final verdict is pending.

It's a laptop.... for the price not bad. Sufficient but not dazling. The speakers and mic seemed less than avg.

Terrible computer. Dell admitted that they downloaded the wrong drivers so you will not be able to connect to the internet to complete setup. I found ghjs out only after getti g a seco d replacement computer that also didn't work. MINUS 10 STARS. Computer is useless.

It's an okay laptop, not good enough to run any games but it's been okay

I ordered a laptop from Best Buy and paid extra for express delivery, expecting it to arrive on the promised date. The very next day, the delivery date was changed. I contacted customer service, and they assured me that if the laptop wasn’t delivered on schedule, I’d be refunded the express delivery fee. Unfortunately, the laptop didn’t arrive on time. The original delivery date disappeared from the website, and when I called again, I was told the “actual” schedule had changed—so they wouldn’t refund the fee. This felt misleading and unfair. I didn’t expect this kind of experience from a major retailer like Best Buy. I paid for a service I didn’t receive, and they refused to make it right.

Product is very good but the delivery was not on time

The screen is just horrible. The screen is just horrible. I tried to play with the settings but I couldn’t make it look less yellow. And it is not the nightlight. Besides that in my opinion, it was a bit slow.

I really wanted to like this Dell 2-in-1 14" AMD Ryzen AI 7 Copilot PC, but there are a few things that prevent me from giving a 5 star review. All of these are personal preferences so your impression of the laptop may be different. First the good. The laptop is certainly more of a "workhorse" computer. Apps load and function very fast, and thanks to the AMD processor and 16GB RAM multitasking works very well. I use a very intensive graphics processing software suite and the laptop handled that very well, better than any other laptop I've tried it with, (although not as good as a dedicated desktop PC). Battery life is also quite good, I would say better than average but not exceptional. As a test, I ran a FHD (1920x1200) video at full screen brightness and it lasted 8hrs before getting to about 8% battery remaining. Under normal use I would guess the battery would last 12-14 hours. I also like the 14" screen size, and the fact that it has a full size HDMI port. Unfortunately, that's about all the positive I can give. Here are my personal preference complaints: 1. My first impression was that the laptop is a bit bulky and heavy. It's a little thicker than others in this screen size range, and it definitely weighs more that I was expecting. I hoped that would translate into a larger battery/more capacity, but that is not the case. 2. The screen is not particularly bright, and colors seem washed out. 3. The keyboard seems a bit firm to press for my tastes, resulting in often missed keys as I type. 4. Likewise, the trackpad feels very unresponsive. I need to push hard for the left and right "mouse" buttons, and perhaps I have a light touch but the trackpad seemed sluggish. 5. Here is my main complaint - the laptop gets very warm and the fan is somewhat loud. I would not want to have this "laptop" on my lap. I believe there are better options at this price point.