Customer Ratings & Reviews

Loving this laptop! Can last 8-13 hours on a single charge and runs relatively cool.

Excellent computer for work, very versatile and easy to use.

It's a great working computer and I like that it can even hook up to the Tv

This chip is enough for very intensive tasks and this laptop being Copilot plus for AI is such a good plus. I use it mostly for college. The only thing I hate is it has 60 hz display.

I like the computer for work and home is my first new computer

Really good item, was very printer friendly, and overall really good quality. Very fair price too

I downsized to this Dell 14” laptop from a larger HP. I am loving it. It is lightweight, fast, and very easy to use. The Best Buy Geek Squad transferred all my documents and information from the old laptop to this one which made it immediately accessible.

This device is working well. I am happy with purchase. Like the 2 in 1 touchscreen keyboard

Solid two in one laptop, not facemelting graphics by any means but plays most turn based games just fine and does ok in shooters with medium settings. Good for schoolwork and regular office work.

Great product. Got a steal of a deal. Works absolutely fantastic

This unit is very light and it has many upgrades compared to the unit it replaced. It was well worth the price to upgrade.

I am very happy with this computer. It exceeded my expectations.

The product is working as desired and thanks to the Geek Squad techs my experience has been grest

Great product! I enjoyed the knowledge and professionalism of the Best Buy staff! Thank you Best Buy!

This has been a fantastic laptop so far! I had a slight hiccup setting it up because I couldn’t change the “admin” email vs the email for Office365 that I had everything synced under so I ended up resetting the laptop and starting the whole process from scratch. Other than that, great interface and easy to use. I’ve had it for just over a month now and no problems. I use it primarily for collegiate work so I don’t have any talking points for video editing/gaming/other primary uses.

Awesome laptop amazing features and the space is awesome

Nice laptop for daily use, I would recommend to anyone who want to use a high tech laptop but at a reasonable price.

Fast boot up, quality feel to the keyboard, fast responses. I am not a fan of the touchpad without separate buttons for right and left clicking. Very strong performance so far. Deducted one star for the touchpad, but it is mostly my preference not the product quality.

The laptop is very nice but after one month of use the battery died. If I went with GeekSquad to fix it it would have been 2-4 weeks without a laptop. I ended up doing a return and replace. I will have to install everything again.

Has everytging I was looking for and needed in a laptop!