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Customer Ratings & Reviews

Your price for this item is $969.99
The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 241 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 241 reviews
  • Rated 5 out of 5 stars

    Very significant upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very light and it has many upgrades compared to the unit it replaced. It was well worth the price to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my younger brother since he was attending college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for our college freshman. It was the perfect blend of quality and price point. The touchscreen is a nice feature, as well as the 2-in-1 option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everytging I was looking for and needed in a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Experience and Great Support!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new laptop from Best Buy and had an excellent experience from start to finish. Great customer service. Overall, I’d highly recommend Best Buy for anyone looking to buy a new computer—solid selection, great prices, and helpful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid lightweight laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid two in one laptop, not facemelting graphics by any means but plays most turn based games just fine and does ok in shooters with medium settings. Good for schoolwork and regular office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very hard to be happy with electronic today days, compared price and performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall. Does what it says it is going to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the product is exactly what what I need it to be. The service and turnaround met all expectations. Geek Squad is every so helpful in transitioning the old to new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal and Ease of use recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking laptop, the keyboard is very comfortable and super responsive. Everything was fast especially downloading. Set up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for home use and it’s been perfect. I can grab it from n the go or sit on it at home. I love Dell products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics, quick response times, overall good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of Dell - Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I was considerating another purchase and so glad I made this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for at-home and travel! Light weight and easy to transport! Good buy for the price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very knowledgeable and worked to save me the most money. A good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 14 inch Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop!!! I should've listened to my son a few years ago when I purchased a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Dell laptop. Lots of new features my old HP didn't have plus it is super fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service while making the choice of which laptop to purchase for my freshman college student. It fits his needs and stayed in my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performance is really good and useful for my nephew's studies.

    I would recommend this to a friend
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