Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Sumy Seave -.. WVA . - -- - . - - - . -- -- - . - -. - - - - -. - . . - . ..E. 1 W a S T Y U - L. S A L a -- - ... A - 3 X D C F 1 E 1. n J M K - L - c 1 7 , - - ode c... d -- . -.. -- - - ( - - A
  • Designed for versatility, the sleek 14-inch 2-in-1 with on-device Copilot+ is powered by AMD Ryzen AI 300 Series Processors.
  • Impress in every mode. Experience seamless productivity in any mode with a design that maximizes performance and portability, ensuring you stay efficient and connected wherever you are.
  • Up to 19 hours battery life* Work confidently wherever with impressive battery life that lasts during marathon sessions. *Local video playback battery benchmark: Dell 14 Plus 2-in-1 tested with AMD Ryzen AI 7 350, FHD+, 16GB, 1TB SSD.
  • AMD Ryzen AI Unlock transformational AI experiences Dive into a world of generative AI tools and digital assistants on AI PCs powered by AMD Ryzen AI 300 series processors.
  • Click to Do (preview) Offers quick actions over images or text. Recall (preview) Helps you remember what you've seen. Copilot + PC Improved Windows search Efficiently locate documents and images in seconds. Super Resolution in Photos Turn fuzzy photos into crisp, high-def memories.
  • June 18 June 20 June 2 Today 9:00 AM Microsoft PowerPoint - Well in the World Adobe Meditation Retreats - bebeve in wellness - and - all budgins - that's why - create . bunter - we'll be featuring - reart you happy - where purewe tiu specific wellness gOU in a worin - oies we'w curahed - The seot them righ tere - No only chat we'ls 1a care a the detais, ensuring that the retauaon starts anoted FU even thare weltness Clanca I: ToOe - Recall Using simple prompts and natural language, Recall* instantly scans apps, files, emails and websites you've seen before to retrieve exactly the content you're looking for.
  • Live captions instantly translate your video calls or movies from any app or video platform into English subtitles, in real time. This feature is available for Relecloud users and can be accessed through the app. The first thing to consider when creating professional-looking videos is lighting. In this tutorial, we will show you how to set up a basic three-point lighting system to enhance your video quality.
  • Paint a Waterfall x He adit View Selection amage Anoss Brushes Snapes Sine Caions Comeatar Layen Cocreator. Describe what you like to create. Fantastical landscape inspired by the beauty in the world, magic nowing walterfall the aurora borealis tall trees and pink, yellow and blue sky. Choose 4 style DI painting. Explore variations. Cancel 24 Create 314,124pm -X 570gm SUe 30 - 1r Cocreator. Help bring your creative aspirations to life with custom images through Cocreator. Cocreator is optimized for English text prompts. Requires Microsoft account.
  • Studio effects No need for extra lights or soundproof rooms-new Windows studio effects help you look and sound your best.
  • Secure and Reliable: Crafted with high-quality materials and designed for durability, all Dell Plus laptops undergo rigorous military-grade testing to ensure exceptional reliability as you put it through the rigors of everyday use.
  • Clearer communication: Stay connected and do more with Microsoft Teams and Microsoft Studio Effects.
  • The text on the image reads: * Sales Comparison Total 8,785 Total 2,850 Total 3,421 * Four modes. One intuitive product. Not only can you effortlessly switch between four modes including a full 360, you'll have high quality visuals, audio and conferencing.
  • The text on the image reads "5Gbps 16.39mm."
  • The text on the image is grouped and corrected as follows: 1. USB-C 3.2 Gen 2 (10Gbps) with Power Delivery and DisplayPort 2. USB-C 3.2 Gen 2 (10Gbps) with Power Delivery and DisplayPort 3. HDMI 1.4 (5channels) 4. Universal Audio Jack 5. USB 3.2 Gen 1 Type-A
  • The text on the image is already grouped and correctly written. It describes the specifications of a laptop, including the AMD Ryzen AI 7 350 processor, 1TB, M.2, PCle NVMe, SSD 16GB, LPDDR5X, 7500MT/s Memory, and AMD Radeon 860M Graphics.
  • The AI-powered assistant integrated into your laptop is optimized for Microsoft Copilot+ PCs. It features local AI task execution with AMD Ryzen AI, ensuring privacy-focused, cutting-edge security, and responsive performance.
  • Alt View 14. Dell - Plus - Copilot+ PC - 14" 2K 2-in-1 Touchscreen Laptop - AMD Ryzen AI 7 350 2025 - 16GB Memory - 1TB Storage - Midnight Blue.
  • Alt View 15. Dell - Plus - Copilot+ PC - 14" 2K 2-in-1 Touchscreen Laptop - AMD Ryzen AI 7 350 2025 - 16GB Memory - 1TB Storage - Midnight Blue.
  • Alt View 16. Dell - Plus - Copilot+ PC - 14" 2K 2-in-1 Touchscreen Laptop - AMD Ryzen AI 7 350 2025 - 16GB Memory - 1TB Storage - Midnight Blue.
  • Dell - a laptop - November - a -
  • Alt View 18. Dell - Plus - Copilot+ PC - 14" 2K 2-in-1 Touchscreen Laptop - AMD Ryzen AI 7 350 2025 - 16GB Memory - 1TB Storage - Midnight Blue.
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Dell 14 Plus 2-in-1 AMD Laptop video 0 minutes 41 seconds
  • Sustainability circular economy video video 1 minutes 12 seconds

Dell - Plus - Copilot+ PC - 14" 2K 2-in-1 Touchscreen Laptop - AMD Ryzen AI 7 350 2025 - 16GB Memory - 1TB Storage - Midnight Blue

Model:
LDB04255-A369BLU-PUS
SKU:
6625647
Highly rated by customers for:
$999.99

Customer reviews

Rating 4.6 out of 5 stars with 329 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, portability, and processor speed, making it a well-received device. The battery life and design also received positive feedback. However, some customers have expressed concerns regarding its weight, fan noise, screen brightness, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 329 reviews

  • Great laptop -recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking computer love the size of it seem to work really good very responsive easy to set up. I would highly recommend this computer for the every day person for sure. It did take about 45 minutes maybe one hour completely set up as it had to do an update

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is worth the price. Good processor and good size PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose. I just need it for homework.i use to have a MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased: arrived ready to go and easy to set up.

    I would recommend this to a friend

  • All in all good puter!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all very nice. A little "jumpy" at times, just a slight "hover" over something makes it jump to another screen. I like the touch screen feature, although, again a bit jumpy. Love the light up keyboard, my favorite feature!

    I would recommend this to a friend

  • Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we need for the price. The salesperson was also very knowledgeable and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop, powerful, runs great, good price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Dell + 2 in 1

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my use, reasonable pricing and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but the speakers are normal not that great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Perfect!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this on a sale, and it works like a charm!!

    I would recommend this to a friend

  • Dell laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4th Dell laptop over the years. Wouldn’t buy another brand!

    I would recommend this to a friend

  • Meets My Grad School Needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It meets my needs for grad school. I previously had a loaner Dell that was a bit more robust, but this one does the job. The touchscreen interface could be improved, and the battery life could be better, but aside from that, I’m happy with my purchase.

    I would recommend this to a friend

  • Very Satisfied Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer with latest AI features. This computer actually assist you in your work. I purchased this during the Labor Day Sale for an excellent price. There are other sales with great offers keep in touch and get yours.

    I would recommend this to a friend

  • Nice computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy computer for student or adults for work.

    I would recommend this to a friend

  • Fantastic offers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for this amazing offer, I got this great deal.

    I would recommend this to a friend

  • Dell Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for going back to school and the rep who assisted me was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good I would recommend to everyone to buy it for this price

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy products and services the people there are the best

    I would recommend this to a friend

  • Dell laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Easy to use. Great display. I would definitely recommend try his to friends.

    I would recommend this to a friend

  • Dell laptop review

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Dell is the laptop I have used for the past ten years. No issues to report.

    I would recommend this to a friend
Page 12, Showing 221-240 of 329 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.