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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 329 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, portability, and processor speed, making it a well-received device. The battery life and design also received positive feedback. However, some customers have expressed concerns regarding its weight, fan noise, screen brightness, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 329 reviews
  • Rated 5 out of 5 stars

    Judy's laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with it. I need more time to explore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Plus 2-in-1 is exactly what I needed. It was also at an affordable sale price which made this purchase even better. I've used Dell in the past. I've always found them to be reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the touch screen feels and it is very smooth with all of the keys. I’ve been using it for school these past months and it’s been a wonder!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Experience and Great Support!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new laptop from Best Buy and had an excellent experience from start to finish. Great customer service. Overall, I’d highly recommend Best Buy for anyone looking to buy a new computer—solid selection, great prices, and helpful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, hinges seem solid and all copilot apps are an upgrade from old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for the buck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tess - Great!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Tess was a invaluable help! ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves this for her first year in College. She researched heavily before purchasing and she is very happy with all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop didnt like that the price dropped after i bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for our college freshman. It was the perfect blend of quality and price point. The touchscreen is a nice feature, as well as the 2-in-1 option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the product is exactly what what I need it to be. The service and turnaround met all expectations. Geek Squad is every so helpful in transitioning the old to new product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop it is the perfect size and enough ram, memory, and storage with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Member

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Dell in the past befiore and always liked their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on it, its been awhile since I worked on a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking laptop, the keyboard is very comfortable and super responsive. Everything was fast especially downloading. Set up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my younger brother since he was attending college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very hard to be happy with electronic today days, compared price and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for home use and it’s been perfect. I can grab it from n the go or sit on it at home. I love Dell products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for at-home and travel! Light weight and easy to transport! Good buy for the price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of Dell - Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I was considerating another purchase and so glad I made this one.

    I would recommend this to a friend