Customer Ratings & Reviews

This is a real solid laptop, nothing groundbreaking but certainly something that’s high quality and shouldn’t be a let down, with tempered expectations. Out of the box, the packaging was nothing to write home about. There’s a lot of recyclable materials which is great but nothing extra sleek that let me know this is a high end product. Comes with a wall charger to micro-usb for what it’s worth. Out of the box, setup was a breeze. Plugged in, battery was near full and it took me about 15min in Windows updated, but then were off to the races. Purpose of this is to not have two separate devices by not having to carry around a laptop and an iPad and I think this succeeds. The touch screen is very responsive, folds right back, and is clearly study. I prefer to use the touchscreen for most of my work on this so far. The keyboard and touch pad mouse on the PC layout are responsive and quick. The screen is maybe too bright, which is one of my biggest gripes (even with adjustments), and the sound quality is solid. Unplugged, they advertised battery life around 19 hours from charge. After a night of gaming with high specs, I only got 13 hours out of it. That said, I didn’t count exactly but noticed when I’m not running high-power operations, I get much more time. Just know that’s results may vary. As for speed, I don’t think I’d run any high end games on here. It’d work but I attempted to run Warzone and the refresh rate was a TAD laggy. I’d think this is the perfect computer for those working more than gaming and at the price, it’s especially not for the generic public. Due to the AI integration and touchscreen, this would be more helpful for business owners on the go or graphic designers but even holistically, it’s a great computer that I’d easily recommend.

The Dell Plus 2 in 1 is an excellent 14 inch Full HD Touch screen laptop which features a AMD Ryzen AI 7 350 processor, with 16 GB of memory a 1TB SSD and integrated AMD Radeon graphics. The laptop comes with Windows 11 home preinstalled which I upgraded to Windows 11 pro for work. My primary laptop has always been a MacBook Pro but I needed to use a Windows laptop for work. Dell has done a good job with build quality as it seems to be modeled after the MacBook Pro design family. The unique hinge design allows you to easily use the 2 in 1 as laptop or a tablet. I love that the laptop features 2 USB c ports a USB A port a standard HDMI port as well as a 3.5 mm headphone jack. Having a full size HDMI is great because I don't have to rely on a dock or dongle to hook my laptop up to my display or projector at work. The NPU allows the computer to run many new AI features without using too much power therefore preserving battery life. In real work usage I was able to easily get about 14 hours out of battery which was unheard of with my previous Windows laptop. The charging rich included with the laptop is USB C however it's more of the traditional laptop brick which would have been nice to be compact since the laptop itself is a little heavy for a 2 in 1. I did have a slight hiccup when starting my laptop up for a second time as it required me to enter my bit locker recovery key, but I think this can be attributed to one of the many updates that occurred upon the initial start up cycle.

My Nephew really needed a laptop for school, going into his freshman year of college. I'd originally picked up this lil' beauty for myself, but decided to gift it to him. He loves it, giving it 4 stars! The only problem he has with this computer is its weight. While it's not very heavy feeling, it doesn't boast as light of a weight as other brand new laptop computers. So far he thinks the AI copilot is great and extremely helpful, and has run many things very well and does everything you need for work and even more. It's fast, the screen looks great, super configurable to adjust to how you're seated or lying down. The other awesome feature that even I'm jealous of as it's not on my own laptop, is that it has a touchscreen and comes with fingerprint ID pre-set up. Meaning, you don't have to turn that feature on, you don't have a choice, which in my opinion enhances security. Overall it was very easy to set up as well. The blue color is really popping, too! The only other complaint we both have is that it didn't come with at least a trial subscription to a Microsoft bundle with Word / Excel / PowerPoint. Going to have to purchase separately for school, which for a laptop at this price point feels like it should have been included. Would still recommend as it's a great computer.

This is a good lightweight laptop, however the battery lift is not great and it runs on the warm side. The initial start up was not too difficult, however, the initial windows update took forever. The laptop comes with the USB-C power cord only and a quick start guide. The startup/initial setup was simple and easy to follow directions. It did not take very long. Once initially installed and connected to my wifi I was prompted for a Windows update which took forever. Once installed I was able to download all the other apps I wanted and operate games as well as watch videos without issue. After using for a while though I was locked out and had to get my BitLocker recovery key, that was a big hassle. I had other issues of getting logged out from other games and not sure if it was the app or the computer. But it was several different ones so I think it was the computer/Windows. The fingerprint lock works well though. The battery seems like it runs down fast with usual tasks/apps but I don't have a full run-down time. My best estimate is 2 hours of normal use. Overall a good laptop that is lightweight with a short battery life. I would recommend for a light-average user, not a heavy user.

lOVE MY NEW LAPTOP/NOTEBOOK. GREAT FOR TRAVELING, EXPECIALLY ON PLANES.

Got it for my wife she was very much pleased great product

Very good computer, bought it for my daughter for college and so far she is very pleased with the device.

Good computer for what I need. Good storage and accessibility.

The computer itself is great but at the end of the day, it was running slower than anticipated, limitations I kept running into with trying to get setup and downloading programs for work, and I got hacked on a brand new computer just by downloading google. Not much of an Apple person as much anymore but Dell made a doozy.