Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 211 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, portability, and processor speed, making it a well-received device. The battery life and design also garnered positive attention. However, some customers have expressed concerns regarding its weight, fan noise, screen brightness, and heat dissipation. Despite these drawbacks, the laptop appears to offer a satisfying user experience for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 211 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I'm Happy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my MacBookAir for this device. After years of struggling with the Mac, I finally decided to go back to what I am more comfortable with. It's been a game changer for when I work from home as well as for my personal use. I love the touch screen and the underlit key pad. The flip screen is also cool, and i am looking forward to using it to watch movies on my next flight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, long lasting battery, very fast and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for collage life and works good. Sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing Laptop!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing! Love the design and also efficiency!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the functionality and sleakness of the computer its very responsive and reliable the audio is surprisingly good for laptop speakers ans the 2-1 foldable capabilities make it great for watching content and movies

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2 in 1 zdell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is working well. I am happy with purchase. Like the 2 in 1 touchscreen keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied parents

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints, very satisfied,we got lDell Laptop for our daughters first year of college and she has been using it already and is totally happy with it, which makes us happy satisfied parents and customers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell - Plus 2-in-1 14" 2K Touch-Screen Laptop - AM

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works really good I bought it for school in order to do my school work and join zoom meetings and I have had it for a little while now but its been really good and I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product reviews

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working as desired and thanks to the Geek Squad techs my experience has been grest

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gary Chavez

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I enjoyed the knowledge and professionalism of the Best Buy staff! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Plus - Copilot+ PC - 14" 2K 2-in-1 Touchscn

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop overall for personal and study as well. I am technical person using daily softwares for my personal study and it is fast as well. I would recommend to anyone who want to use a high tech laptop but at a reasonable price. I got this laptop at an amazing deal. Don't miss out on an opportunity of a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fantastic laptop so far! I had a slight hiccup setting it up because I couldn’t change the “admin” email vs the email for Office365 that I had everything synced under so I ended up resetting the laptop and starting the whole process from scratch. Other than that, great interface and easy to use. I’ve had it for just over a month now and no problems. I use it primarily for collegiate work so I don’t have any talking points for video editing/gaming/other primary uses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, light weight, superb product. Must buy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downsized to this Dell 14” laptop from a larger HP. I am loving it. It is lightweight, fast, and very easy to use. The Best Buy Geek Squad transferred all my documents and information from the old laptop to this one which made it immediately accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for daily use, I would recommend to anyone who want to use a high tech laptop but at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two thumbs up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter going to college, works great thank you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for Traveling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect traveling laptop and every day use. Fits perfectly in my backpack and uses any 65w usb-c charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good laptop

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, got it on a sale and hoping to use for the next 4-6 years for school. Handles all necessary workload for CS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell 14" laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast boot up, quality feel to the keyboard, fast responses. I am not a fan of the touchpad without separate buttons for right and left clicking. Very strong performance so far. Deducted one star for the touchpad, but it is mostly my preference not the product quality.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ms Vega

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and easy to use, really like the touch screen feature new to me as my old laptop was very basic

    I would recommend this to a friend
Sponsored