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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 290 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, portability, and processor speed, making it a well-received device. The battery life and design also received positive feedback. However, some customers have expressed concerns regarding its weight, fan noise, screen brightness, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 290 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great. IN good price. I loved it so much. I also suggest my friend and she is gonna buy it too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied parents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints, very satisfied,we got lDell Laptop for our daughters first year of college and she has been using it already and is totally happy with it, which makes us happy satisfied parents and customers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A really great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my online college school work and it is fast and the quality is really good as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell Plus Works flawlessly, runs smoothly with minimal wear and tear. The best value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for work, very versatile and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell - Plus 2-in-1 14" 2K Touch-Screen Laptop - AM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works really good I bought it for school in order to do my school work and join zoom meetings and I have had it for a little while now but its been really good and I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good item, was very printer friendly, and overall really good quality. Very fair price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Plus - Copilot+ PC - 14" 2K 2-in-1 Touchscn

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop overall for personal and study as well. I am technical person using daily softwares for my personal study and it is fast as well. I would recommend to anyone who want to use a high tech laptop but at a reasonable price. I got this laptop at an amazing deal. Don't miss out on an opportunity of a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downsized to this Dell 14” laptop from a larger HP. I am loving it. It is lightweight, fast, and very easy to use. The Best Buy Geek Squad transferred all my documents and information from the old laptop to this one which made it immediately accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2 in 1 zdell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is working well. I am happy with purchase. Like the 2 in 1 touchscreen keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Got a steal of a deal. Works absolutely fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this computer. It exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really like this computer. Seems very fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 2K Copilot+ PC 2-in-1 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with a sharp 2K touchscreen, fast performance, and smooth multitasking thanks to 16GB RAM and 1TB SSD. The 2-in-1 design is flexible, battery life is strong, and Copilot+ features add productivity value. Ideal for work, study, and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product reviews

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working as desired and thanks to the Geek Squad techs my experience has been grest

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gary Chavez

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I enjoyed the knowledge and professionalism of the Best Buy staff! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fantastic laptop so far! I had a slight hiccup setting it up because I couldn’t change the “admin” email vs the email for Office365 that I had everything synced under so I ended up resetting the laptop and starting the whole process from scratch. Other than that, great interface and easy to use. I’ve had it for just over a month now and no problems. I use it primarily for collegiate work so I don’t have any talking points for video editing/gaming/other primary uses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery did not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very nice but after one month of use the battery died. If I went with GeekSquad to fix it it would have been 2-4 weeks without a laptop. I ended up doing a return and replace. I will have to install everything again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for daily use, I would recommend to anyone who want to use a high tech laptop but at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everytging I was looking for and needed in a laptop!

    I would recommend this to a friend
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