Customer Ratings & Reviews

The packaging for this Dell 2 in 1 laptop is pretty basic, nothing fancy. Included is a SUB-C charger. I’m glad to see most laptops these days use a USB-C, it makes it easier. You can even use it to charge your other devices such as phone or iPad. The design of the laptop is also pretty basic, nothing really stands out, as far as appearance. The corners on this laptop are rounded, I prefer the squared corners, it has a nicer look. The rounded corners reminds me of the Chromebooks my kids get from school. Some features that I like on this laptop include: light up keyboard (2 brightness levels), 2 in 1 design. With the 2 in 1 design, you can prop it up like a tent while watching videos, you can also fold it over so it’s sitting on the keyboard or you can fold over to hold it like a tablet, although it’s kind of on the heavy side to use as a tablet. After using it for a few days, the feature I don’t like is the fingerprint reader to log in. It doesn’t always work for me. I would say it works 50% of the time, the other times, the screen doesn’t even acknowledge I have a finger on it. So it’s not like it’s not recognizing my fingerprint, it doesn’t see it at all. I prefer logging in using the camera/facial recognition (they call it Windows Hello login). I see that in the settings, but it says “This option is currently unavailable”. Not sure why, as there is a camera. I did ask Co-pilot this question, it came back with some suggestions. I followed them and still can’t activate it. Copilot AI: CoPilot AI is an AI geared towards Microsoft products, it can help with tasks such as writing, coding, brainstorming, and answering questions. I was able ask it to write a basic Excel macro for me, provide a resume for a particular industry and it did so efficiently. It’s able to answer most question I threw at it, similar to other AI apps I’ve used. Windows Studio Effects: I feel Windows doesn’t do a great job letting the user know about the Studio Effects features. I had to research to see what Windows Studio Effects was all about. You can find Windows Studio Effect by clicking on the WiFi icon on the bottom right, the click Studio Effects. In short, Studio Effect uses AI to enhance the video shown on the camera, say in a conference call. You can blur the background, have the camera automatically center on you, even if you move around and maintain eye contact. The last feature, maintaining eye contact is nice, for work, I use a laptop (doesn’t have Copilot AI) and a large screen. I use the built-in camera on the laptop, but I’m often looking at the larger screen that sits above my laptop, so it looks like I’m not looking at my co-workers. This feature would come in handy. As for the other features, nice to have, but not really groundbreaking these days, Zoom blurs the background and my iPad Pro camera follows you on FaceTime calls. Live Captions: The Live captions provides real time subtitles. In testing this with videos from YouTube, it worked fairly well and was able to accurately translate what was spoken. Sometimes on a slight delay though. Cocreator: A feature in Microsoft Paint, AI can help you with your art. I didn’t try this feature as I’m not much of an artist. Overall this Dell laptop does many things well. The Intel Core Ultra 7 Series 2 is powerful enough to run all my applications and the AI applications with ease. With a roomy 1TB hard drive and 16GB of RAM, it’s a great choice for most users. If you need or want the AI features that are built in, this is a great choice!

Dell has rebranded their computer lines. What was Inspiron, Latitude, and XPS is now Dell, Pro and Pro max. In each of those is Base, Plus and Premium. This laptop Is a Dell Plus, so its on the lowed end. Using this for a couple of weeks I do not feel like it is inferior in any way. Out of the box, this feels like a laptop you can travel with. It is not super heavy, this under 4 pounds which make it pretty good to put in a backpack. Included ports are a headphone jack (WHY?), 1 HDMI, 1 USB, 1 thunderbolt and 1 USB-c. You are pretty well covered with connections. Setup was pretty easy, i even got the option to transfer all of my backup data stored on the Microsoft cloud from backups. I chose to install as a new computer. If you use a lot of zoom, we can finally get 1080p cameras. This is very amazing I think. A lens cover would have been nice. I will say, the battery life I get is MUCH less than advertised by Dell. They advertise up to 24 hours, I got about 8. This can get you thru a work day or a long flight before you have to charge. Bit locker encryption is turned on by default. There is a built in Dell optimizer for the battery and color hue of the laptop (more blue or more of a brown colored screen). This shipped with 16GB of RAM and I think it can be upgraded. When we start to talk about the new AI functions of Dell and Window's that's where I start to get lost. There is a lot going on and I am just stating to learn it all. It looks like you can make your captions when you video chat with someone. You can have AI edit your pictures, and AI can help you with your computer security. My only real complaints are the heat from the processor, the touchpad works on a subpar basis, the plastic does feel cheap

I have been a Dell user for three generations and have consistently been very pleased. This computer's lightweight design enables easy transportability. Its processing speed is remarkably fast, and the processor operates smoothly. The touch screen is a fantastic feature, and I highly endorse this computer.

I am really enjoying this computer! It is fast, reliable, and lightweight, which makes it perfect for my college studies. The screen quality is excellent, the battery lasts long, and it runs smoothly with all my programs. Definitely one of the best purchases I’ve made.

Needed budget friendly laptop for student headed to college. Was pleasantly surprised at how much tech was packed into this little device. Adequate RAM and storage with a processor that has some pep. Like the 2-1 feature as a bonus. Very pleased with purchase so far!

I bought this Dell Plus 2-in-1 as a backup in a pinch when I damaged my other (much pricier, 2 year old, not a Dell) laptop. It has exceeded my expectations. I am still learning the nuances. This Dell has most of the functionality in my other laptop, but has a startlingly better battery life. Similar RAM and storage. Colors are not as bright but certainly acceptable. Camera is only user-facing. A little heavier overall but this I now see as a positive. My old laptop that cost twice as much is very light and slim which ultimately was disastrous when I damaged the hinge and all things connected to it. (AAAARGH!) The Dell is much sturdier and I can live with the extra weight. USB ports are typical. An A, a couple of Cs and an HDMI. Might like another A, but this is OK. The power port (USB C) is much less prone to the reliability issues I had in an earlier Dell laptop which had a poor power port design and failed every 4 months or so. I am very pleased with the affordable price and performance. Now the question is whether I can repair the other, and if so, will the Dell replace it as my No. 1?

Laptop is in good condition, great performance and speed. Battery life is amazing. I would recommend this.

The service was very good. We love it. It's a great laptop! Battery lasts a long time, it's very fast, no mouse. Would buy another for sure when needed!!! Thank you to the BB rep for her help and recommendation.

Overall the laptop performs really well — it’s fast, responsive, and the 2-in-1 feature is super convenient for note-taking or watching videos in tablet mode. The touchscreen is smooth and accurate, and the display looks great. However, one small design issue: when you flip the screen all the way around into tablet mode, the keyboard side ends up sitting very close to the ground. This makes it easy to accidentally press keys or scratch the surface, especially if you’re using it on a table or hard floor. I’ve bumped it more than once when setting it down. If you’re someone who frequently uses it in tablet mode, just be extra careful how you place it down. Still a great machine for the price!

A really great update from what I had. I got this computer for school and it would’ve been really great, did take me a while to set up but I saw that as an investment. I like the updated software and processor in a smaller computer at a great price point for what I paid. I didn’t like how hot it would get over time or the feel of the plastic.

Love my laptop, great performance, light weight so I take it everywhere to meet with my real estate clients. And it has a long battery life, which I absolutely need!

The Dell laptop is thinner and lighter and one inch smaller than my previous Dell It has plenty on memory with a terabyte and runs much faster with the i7 processor and 16 mgb RAM.

Great product so far. Love the look and speed. The 2 in 1 also helps a lot.

I've always dreamed of a laptop as good as this one. It's incredible how fast and versatile it can be. I recommend this Dell laptop because its quality is evident from the moment you hold it in your hands. It's a strong and durable work tool. It also has a long-lasting battery.

After dealing with an old 3 pound laptop and going to this sleek light weight computer; I'm a really happy camper. So far I'm still learning since programs have changed over the years but I'm finding this one actually easier to maneuver and learn. And the absolute best part of this purchase is the Geek squad. Best money I ever spent new computer and tech support!!!

I just got it for school since my Lenovo yoga suddenly died on me after only two years. I think this one is a big improvement as I can run the sims and everything else without any issues. This also has a lot of storage too so I can see hopefully use it for years. It’s similar to a MacBook but with windows 11. Plus it’s lightweight too!

We bought this for one of our grandchildren starting college. He loves it and works fine for everything he has ran into so far. Battery lasts a good while, lightweight and yet rugged enough for a 19-year-old to sling around campus.

Easy purchase , easy delivery, setup etc. Laptop works great, fast, alot of features built in.

I had to replace my laptop and this is the new Dell Plus series. Very full featured. Exceptional battery life and light weight.

The computer has excellent features performance is outstanding couldn't be happier. The look is very chic lightweight easy to maneuver compatible to my old Dell computer. The price was very reasonable I was even able to get it at a discount the salesperson did a great job explaining all the different features which are very up-to-date with today's technology.