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Customer Ratings & Reviews

Your price for this item is $1,299.00
The comparable value price is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 146 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 146 reviews
  • Rated 4 out of 5 stars

    Dell Plus Copilot 14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color isn't as intense or sharp as my previous older Dell laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option with reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget option. A lot of corporate companies are also using this for their employees

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer, poor Geek Squad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. It's quick, relable, and works like I need it to! What I'm disappoited in: The Geek Squad! Their customer service was awful! They promised it would be ready (they did the data transfer) in 2 days,and it took them 6! I beleive the problem is staffing. I definetly would buy the computer again. I'd just go to a different location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 14 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it’s touchscreen and it can turn into a tablet very nice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my wife to convert from her Mac. Easy setup, and she is up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop 2 in 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop very good with no noise very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop. Enough power for business and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the store too pick the ideal laptop for college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this for our trucking business. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Laptop Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but lacks adequate usb ports and a cd/dvd drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So So screen .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing Not good is the screen . If it was 2.8k up would be the best laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good. Is work fast, todo exelente, 100. 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exceptional customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and honest staff at the Brandon store.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, light easy to set up and work on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better for office use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for general office use. Somewhat issue in speed while working on multi tasking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good speed no late my like Best Buy Thanks bb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop a lot. I did not enjoy the process of purchasing it and the salesperson. He seemed rushed and not interested in me and my preferences.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dell 14 plus 2 in 1 touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so sad to report I hate this laptop. I'll admit for the 1st time I bought an open box laptop, but it stated it was in excellent condition. It is very slow. My 6 year old laptop was much faster. I can't stand Windows 11 and would never have replaced it if I hadn't been forced. I'm so disappointed. Everything is such a hassel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop is great, best buy support is not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great, i feel I was scammed on price and warranty package. I hope to retun and buy the same laptop on Dell's website. I have made multiple attempts to comtact Best Buy and get stor le is closed messages when i call and told in text texh support they cannot help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Build quality is not up to the mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specification was good however the build quality considering the price point was bad.

    No, I would not recommend this to a friend