Customer Ratings & Reviews

Overall performance is acceptable, but the screen colors look unnatural. In addition, the power button is often unresponsive.

I love my laptop. Very crisp, and clear. It is fast. I was worried at first because my laptop shut off a lot, (not completely, but it would go to sleep; but I realized i had my phone too close to the laptop. I had to google it. I had a habit of placing my phone directly on top of my laptop. Well not anymore. So if you’re having that problem, it’s the phone or other tech too close to each other

Great unit, very fast and clear 10/10 would recommend

Perfect laptop no comment … Very beautiful touch screen

I use this as my primary home laptop for personal tasks, so portability and battery life weren’t major concerns. Overall, it’s a fantastic device—quick, powerful, and with plenty of storage. The 2-in-1 functionality is excellent, and I’ve made use of all the modes. The midnight blue color is a refreshing change from the usual gray. The mini-LED display is stunning and worth the upgrade. The keyboard, while featuring a numeric keypad, has shallow keys that make typing less comfortable. I didn’t expect much from the battery life, but it’s even worse than advertised and can’t last through a full day of typical use. The fan often stays on when plugged in, which is a bit irritating. Connecting the included pen via Bluetooth was tricky and required help from Dell, and there’s no place to attach the pen to the laptop for storage. That said, I rarely use the pen, so it’s a minor issue. I got the Ultra 9 version at a great discount, so overall I’m pleased with the purchase.

This is a well-made laptop with a speedy processor, a bright and sharp display, an accurate and responsive touchscreen, and ample memory for running multiple applications simultaneously. The storage space is more than enough, and the keyboard is fine. While I mostly use the laptop as a desktop, I will say the battery life can be improved. Despite this, the PC has been running just fine without any issues. I have been very satisfied with the overall performance. As usual, this has been a successful BestBuy transaction. I first purchased a refurbished version, which had a minor keyboard issue (the space bar would not register sometimes). The return process was completed without a hitch. While at the store, I decided to purchase the PC in new condition. A very good experience with a great merchant.

the keyboard is nice, easy to use and well visualized. fast computer with good graphics. good battery life. Only complaint is that it's heavy and when it opens, it raises the back of the laptop-this may make it easier to type, but it's a bit awkward to open. overall good computer, can do a whole lot more than I need.

I really like this machine. It’s fast, responsive, and handles multitasking with ease thanks to the Core Ultra 9 processor and 32 GB of RAM. The 16-inch 2.5K touchscreen looks great and works well in both laptop and tablet modes. Build quality feels solid, and the 1 TB SSD provides plenty of storage. Copilot features are a nice addition and integrate smoothly with Windows. Overall, it’s a powerful and versatile 2-in-1 that’s well suited for productivity and everyday use.

I’m really impressed with this Dell Laptop. The build quality is excellent, and the 16" 2.5K touchscreen is both vibrant and responsive. The Intel Core Ultra 9 288V provides smooth performance even under heavy workloads, and the 32GB of memory ensures multitasking is effortless. With 1TB of storage, I have plenty of room for everything I need. Overall, it's a high-quality laptop at a great price—definitely a solid investment.

Purchased this Dell because my Dell of 5 years would no longer upgrade from windows 10. Was looking for a laptop that would last me another 5+ years. Was concerned about some of the reviews that questioned the screen, keyboard and heating issues but found for me in the first three weeks to have none of those issues. Computer is fast, bright and slimline. It is a little heavy but it is only a minor adjustment. Purchased black Friday at price less than available from Dell directly.

This laptop is absolutely amazing! The performance is top-notch-every program I run operates flawlessly, from heavy drafting software to multitasking with multiple applications. The 2.5K touch screen is vibrant and responsive, and the 2-in-1 design adds a lot of flexibility to my workflow. With 32GB of memory and a 1TB SSD, speed and storage are never an issue. Dell really nailed it with this Copilot+ PC-highly recommended for professionals who need power and reliability.

I’ve been using this laptop for a while now, and I’m very happy with it. The performance is smooth and reliable, whether I’m working, browsing, or streaming. The build quality feels solid, and the design is sleek but practical. The screen is bright with sharp colors, which makes it great for both work and entertainment. The keyboard is comfortable for typing, and the battery life lasts long enough to get through a busy day without constantly looking for a charger. It also stays fairly quiet and doesn’t overheat even when multitasking. Overall, it’s a great balance of speed, quality, and value. I would definitely recommend it to anyone looking for a dependable laptop.

Great first laptop for school. It's fast, sleek, and relatively lightweight. Battery life sucks; it gets me through classes and homework, but then I need to charge it before it goes into low power and gets slow.

I love this laptop. Its fast and works great. So far no problems and love the screen. I do agree with other reviews the brightness does need to be better. But I think only if you are outside because I had no problems in the cafe or any other indoor places. The keyboard feels a little weak but maybe its just me. I think for the money its a GREAT deal. The memory and processor work great.

Works great, very fast, bright crisp screen, batterlife sucks though

Very pleased with this purchase. It also has 10-key pad. Color screen and touch are great. Logic Ergo M575 roller ball mouse very compatible. Somewhat heavy but casing is metal. Connects to my 24” monitor nicely. Highly recommend this Dell model. Speed is fast. Battery could last longer but not an issue for me.

For a plus it was in stock, no waiting. Laptop is sleek, powerful and fast. Win 11 integration was smooth and easy. 3 in 1 feature worked great for air travel.

The Dell Plus Copilot+ 16" 2.5K 2-in-1 touchscreen laptop is an excellent choice for home use. Its powerful Intel Core Ultra 9 processor combined with 32GB of memory ensures smooth performance for everyday tasks and multitasking. The 16-inch 2.5K touchscreen provides vibrant visuals and flexibility with the 2-in-1 design. Battery life is impressive, easily lasting through a full day of typical use without needing a recharge. Overall, it’s a reliable and stylish laptop that meets the needs of home users very well.

This is a pretty solid option for those who don't need a gaming setup or the name brand of a fruit. This machine can handle all the everyday computer tasks for school and work with ease. Highly recommend it, can't beat the value unless you need a specific graphics or sound card. The screen looks just as good, if not better, than comparable models.

Easy to use and powerful device. But also how it looks. I like it.