Customer Ratings & Reviews

I've only had this product a short time but I have to say it was just what I was looking for and the price was right. It has ther performance and functionality that make it an ideal choice in computing and technology. Didn't think I wanted a Dell, but this product far exceeds my expectations.

I was able to get this laptop on sale and it is a solid laptop for home use. However, the absence of a dedicated graphics chip does not make it a good PC for gaming. When I connected my Quest3 for VR PC gaming, I got a message saying the computer was not compatible. I had to return the computer and purchase an HP Victus with dedicated graphics chip.

Love my new laptop. Super fast love the pen and touchscreen. The sales person was very helpful

Great computer!perfect for school. Fast speeds and plenty of storage for the program

Screen resolution and size is perfect for my workflow. Fast processor and enough storage for me

Its been awhile since I’ve had a new computer and i must say I am more than impressed. Super fast with plenty if storage makes it effective for multiple uses whether personal or business. The only possible improvement would be the operating time while on battery power only. I think thats true with any device, My workstation has an outlet in close proximity so I’m always plugged in and therefore not an issue. All in all, an absolutely wonderful machine!

Coming from a 2011 tower computer that had been repaired and upgraded as many times as it could be I was hesitant to make the switch but I'm so glad I did. It has been amazing, not a single issue and I don't know how I lived without this convenience in my life before! The extra money for the 10 key, the touch screen the key board that lights up and of course the processor and memory things my husband insisted on have all proved to be well worth it.

Purchased this Dell because my Dell of 5 years would no longer upgrade from windows 10. Was looking for a laptop that would last me another 5+ years. Was concerned about some of the reviews that questioned the screen, keyboard and heating issues but found for me in the first three weeks to have none of those issues. Computer is fast, bright and slimline. It is a little heavy but it is only a minor adjustment. Purchased black Friday at price less than available from Dell directly.

This is my second Dell after having been a Toshiba loyalist. I’m pleased to have a new go-to laptop brand. It’s a newer version of my prior Dell. It’s fast, efficient, beautiful, and runs well. Battery life is never as long as advertised, but that’s a trend across the board I’ve noticed with all technology.

Awesome computer! Very functional and portable; plenty of power to run my business remotely.

Great and very powerful computer and the 2 in 1 is a nice feature

Great computer. Lots of options, fast and great picture screen.

This item would've been perfect had they made room for a 6-cell battery. Considering all the battery draining specs, the equipped 4-cell battery falls short of expectation. Other than great deal for $1300 ($300 discount). Everything else about it is great.

I am typing this review on the Dell Plus. It is extremely powerful. I edit video and operate ai based photo software. It is far faster than the Win 10 Dell Core 7 it replaced. The battery life is extreme and the image quality on the touch screen is just really pretty. I use a wifi trackball, The touch pad is the only negative. To click and drag with the pad is difficult. It's nice and big, but just not sensitive enough on the left and right button area. No issue for me, since I use the trackman.

Works Great! Double check that you're buying directly from Best Buy this makes all difference if you receive a defective item and have to return it.

I purchased this laptop to replace a much older Dell from 2018, and told the person helping me at Best Buy I wanted equivalent to my work laptop, or even better. This fit the bill perfectly and is fast and responsive! I'm able to have 40 tabs open on google chrome, and also run multiple live shows at once, with Outlook on my other monitor. So happy I got this one. Also it comes with CoPilot and having AI as a partner while I work on my laptop is invaluable.

This is my second Dell laptop, but first touchscreen. I got the 16" touchscreen, and it is perfect. It comes with a screen pen. I am so happy with this laptop. I have not had any problems. I needed something in a pinch. I don't know anything about laptops, but I feel like a picked a winner. The screen color is vibrant, and I like the number pad on the right side, which I didn't notice when I chose this which was a huge plus for me. Highly recommend this one!!!!

This is a pretty solid option for those who don't need a gaming setup or the name brand of a fruit. This machine can handle all the everyday computer tasks for school and work with ease. Highly recommend it, can't beat the value unless you need a specific graphics or sound card. The screen looks just as good, if not better, than comparable models.

Love it. Smooth. And goid quality. Fast and goid storage

Wow! Powerful! The best laptop I've ever owned, I've had several even MBPro, But this one will be my last for a very long time....