Customer Ratings & Reviews

Amazing, I love it!! Fast, great screen, battery could be better but is thin so it’s expected.

This computer has some nice features, like being able to use it as more of a tablet at times and having a fingerprint scanner. I like to fold it over so I can have the screen closer to me without the keyboard in the way since I use a wireless keyboard and mouse anyway. The problem is, if you have it set up where you put your fingerprint in for it to enter your passwords for you, it's difficult to get to the scanner in that position and even more difficult to get it to recognize your fingerprint. Even in regular laptop mode, having the fingerprint scanner all the way in the far right corner is a bit of a stretch if you are using your laptop at a desk rather than in your lap - and it's fairly heavy to use on your lap. The main issue, and the main reason I will likely return it, is that the camera is absolutely horrible. I look pink on it and in lower lighting can't be seen at all. I need this specifically for remote work, which involves some work through Zoom and Google Meet, so having a good camera is absolutely essential. I considered buying a camera to use in its place, but it seems silly to buy a new computer and then have to buy a new camera to make it usable for the function I bought it for, I do like that it has a cover for the camera. I've also gotten an error message that constantly pops up, even stopping me in the middle of doing things. There doesn't seem to be any actual reason for this error message, which is the most frustrating part. I have never had this issue with previous computers, so I am not wanting to deal with it on a brand new computer.

The laptop functions as a desktop substitute since I cannot climb stairs after my surgery. The graphics are amazing. Just like the Dell desktop I have. Highly recommend it. Lightweight with incredible functionality and includes a stylus so that it can replace a tablet as well.

Love the sleek look. The screen is a great size and the computer itself is not too heavy. Clear, crisp resolution. Enough storage to last me for years to come!

Had the computer for a month and everything works great. Picture on the screen is great and computer works fast. Thank you!

Easy to use, great keyboard. like the features. Short battery life.

Great performance. No glitches. Screen/monitor is crystal clear. So far handling it all and the midnight blue - I never thought I'd say a laptop "looks good" but this thing looks sharp too.

Its fast, little on the heavy side. Haven't installed all my programs but it should work. Not too sure about the co-pilot.

The computer is great. It’s extremely fast and durable. I wouldn’t bother getting the old chip go with this one for sure.

This laptop is perfect. Thin and sleek design. Easy setup and seamless transition from my old one. Great quality for the price.

Quality product. Easy to use. Speed is good. Price reasonable. Very happy with purchase:

It’s a top of the line computer and while I’m still getting used to it, I find it to be excellent so far. It’s very easy to use and has sharp graphics.

Love it. Smooth. And goid quality. Fast and goid storage

Super fast computer. Really like the keyboard and backlighting. Really crisp display.

I'm really happy with this laptop. The display is vibrant and easy to see/scale, the size is great, and it is fairly light for the size. The only thing I'm not loving is the quality of the built in camera for meetings, but it will suffice!

Best laptop I have ever had. Fast, powerful, vast amounts of storage.

Finding a computer with an Intel Core Ultra 9 and 32 GB of memory and a 1TB of storage for that price was a great luck. The computer is performing great, and I love that it has a full keyboard and touch screen.

WOW. Love this computer. Sleek and easy to use. I have been using an old desktop and needed something more up to date and portable. Took me a trip to the Geek Squad for a bit of remedial help. They were top notch, patient, efficient, and encouraged me to come back with any issues. Not only is my computer great but so is the Geek Squad. THANK YOU!!!!

Love the backlit soft touch keyboard! Great graphics too!

I purchased this laptop to replace a much older Dell from 2018, and told the person helping me at Best Buy I wanted equivalent to my work laptop, or even better. This fit the bill perfectly and is fast and responsive! I'm able to have 40 tabs open on google chrome, and also run multiple live shows at once, with Outlook on my other monitor. So happy I got this one. Also it comes with CoPilot and having AI as a partner while I work on my laptop is invaluable.