Customer Ratings & Reviews

This laptop works really well and is very fast. The performance is smooth for schoolwork, browsing, and even multitasking. The screen is clear and bright, and the keyboard is comfortable to use for long periods. Battery life is good and lasts most of the day. Overall, it’s a great laptop for the price and I’m very happy with it.

I needed a new laptop and was looking for one with bth a larger screen and a numeric keypad on the side. This Dell met those basic requirements and ame with a powerful package of memory and storage plus an upgrafe in processor over my last computer. At $600 off the price, it was a great deal. It meets my needs for home computing - mainly using Microsoft Office.

Finding a computer with an Intel Core Ultra 9 and 32 GB of memory and a 1TB of storage for that price was a great luck. The computer is performing great, and I love that it has a full keyboard and touch screen.

Overall performance is great. Sleek new design. Customer Service took it over the top.

Good laptop spec wise however it’s too big and bulky. Battery life is not that amazing as it seems to be the same as the 14 inch model and drains faster.

This computer is state of the art. Besides touch screen, with a series 9 processor it has a 16” screen with 1T memory and 32 gig of ram. This computer will not be outdated in a year or two.

This computer has some nice features, like being able to use it as more of a tablet at times and having a fingerprint scanner. I like to fold it over so I can have the screen closer to me without the keyboard in the way since I use a wireless keyboard and mouse anyway. The problem is, if you have it set up where you put your fingerprint in for it to enter your passwords for you, it's difficult to get to the scanner in that position and even more difficult to get it to recognize your fingerprint. Even in regular laptop mode, having the fingerprint scanner all the way in the far right corner is a bit of a stretch if you are using your laptop at a desk rather than in your lap - and it's fairly heavy to use on your lap. The main issue, and the main reason I will likely return it, is that the camera is absolutely horrible. I look pink on it and in lower lighting can't be seen at all. I need this specifically for remote work, which involves some work through Zoom and Google Meet, so having a good camera is absolutely essential. I considered buying a camera to use in its place, but it seems silly to buy a new computer and then have to buy a new camera to make it usable for the function I bought it for, I do like that it has a cover for the camera. I've also gotten an error message that constantly pops up, even stopping me in the middle of doing things. There doesn't seem to be any actual reason for this error message, which is the most frustrating part. I have never had this issue with previous computers, so I am not wanting to deal with it on a brand new computer.

Works great and great customer service. The team helped me through to make sure I had something that fit my need.

This is the Best Dell Laptop I have ever seen in my entire life. Its so fast and the screen has the Best picture for viewing and editing pictures. This laptop has made my production increase Two-Fold, I love this Dell!

It's really good, I've had no problems with this laptop so far! It came with everything I wanted in a laptop.

The laptop functions as a desktop substitute since I cannot climb stairs after my surgery. The graphics are amazing. Just like the Dell desktop I have. Highly recommend it. Lightweight with incredible functionality and includes a stylus so that it can replace a tablet as well.

Love my laptop. Still getting used to windows again since I use Apple for years. The sales reps at the store were really very knowledgeable in helping me to choose something that I could use and worked with my budget. . Really appreciated their help.

Very nice picture. The only thing that I wish it had was facial recognition so that I didn't have to put my PIN # in every time.

I love my new Dell. And it doubles as a tablet, the keyboard lights up, it is so fast. I love it.

Wishing these laptops lasted a little longer. But overall, very pleased with the expertise of the sales representatives. Listened to my primary needs for the system. We have the protection, and your techs were able to transfer all information to the new laptop.

Amazing. It is so nice having a PC that is super fast. No more waiting for screens to load. It is a whole new PC experience.

It fast and works well. I've had no issues but occasionally the fan is really loud. I should have figured given the specs and my habit of putting it on my lap or couch.

I was in need of a new computer, and with the help of my nephew, we decided this was the one for me. I love it, and I especially like the touch screen and the 2-1 feature. Also, Dell is a widely known brand and I feel confident in their products.

A pretty cool little laptop with good memory and fast performance. The AI has been particularly effective in helping draft resumes, cover letters, and thank-you letters. Helps summarize things for me.

Love the computer, it is so nice to see the speed in use. Now in the process of the learning curve to Windows11.