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Customer Ratings & Reviews

Your price for this item is $1,519.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 278 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the Plus - Copilot+ PC's overall performance and speed as highly satisfactory, with many appreciating its portability, ample storage, and responsive touchscreen. The sleek and practical design also receives positive feedback. However, some customers feel the battery life could be better and have noted concerns about the camera quality. A few users find the keyboard feel less comfortable and consider the laptop a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 278 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great for Dev and daily activities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's running great, materials are made of good quality, I love it, touch screen responds fine and it feels powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer!perfect for school. Fast speeds and plenty of storage for the program

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop for general use, but not for VR gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this laptop on sale and it is a solid laptop for home use. However, the absence of a dedicated graphics chip does not make it a good PC for gaming. When I connected my Quest3 for VR PC gaming, I got a message saying the computer was not compatible. I had to return the computer and purchase an HP Victus with dedicated graphics chip.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    first laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our first laptop, we love it, we're used to 24" display and mouse so this is quite an adjustment. the portable part outweighs the screen downsize

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution and size is perfect for my workflow. Fast processor and enough storage for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellant Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, with the Ultra 9, 32GB ram and the 2.5K screen it's the laptop to get if you want awesome power to do anything you want that can't do with a lower end laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my new laptop - easy to adjust to. Love the lighted keyboard, touch screen and graphics. Much faster than my older laptop

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. The laptop is fast and responsive and I love that it converts to a tablet. The screen is high quality so no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Outstanding New Dell Plus 16-Mini LED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy San Carlos sales associate Ruben Trujillo highly recommended this Dell unit. Ruben pointed out the features outstanding "mini-LED" screen; 32GB of RAM memory, 1TB SSD drive and 18GB Intel video card. Also, Ruben mentioned a Dell exclusive, the ComfortView+ glass screen that filters out 95% of the harmful blue light. Ruben also said that this screen filter is certified by TUVRhineland. Also purchased with MS365.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop computer is lightweight and the keyboard is comfortable to use. Memory and speed are more than sufficient for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    DELL Intel Core 9 Processor and 32 GB Memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Dell laptop with INTEL 9 processor and 32 GB of memory for $1,069 on Black Friday. Do I have to say anything more?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer! Very functional and portable; plenty of power to run my business remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade in Specs at Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dell Plus 2-in1 16" Laptop for home and business use, and to upgrade to Windows 11. This Dell laptop is very similar to my old HP Spectre x360 but with upgraded specs of 32GB Ram, 1TB SSD, and Intel Ultra 9. I got it on sale ($300 off) and feel it was a great deal, I traded in my old HP Spectre x360 at Best Buy and got a gift card which was an added bonus! The set-up was quick and easy. With a few customizations, my new 2-in-1 laptop was ready for use. I love the fact that I can use it as a tablet with the touch pen, or with the keyboard, and I like midnight blue case . I can't comment on the battery life because I've left it plugged in to the charger since I'm at my desk most of the time. It has been great so far, it boots up quickly. My only criticism would be the backlit keyboard, it not very bright. I highly recommend this product and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dell after having been a Toshiba loyalist. I’m pleased to have a new go-to laptop brand. It’s a newer version of my prior Dell. It’s fast, efficient, beautiful, and runs well. Battery life is never as long as advertised, but that’s a trend across the board I’ve noticed with all technology.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all i like it , the only thing i noticed is that the battery dont last as much as it says .but still is decent .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very powerful computer and the 2 in 1 is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this laptop. does everything i need. Was happy with salesman that helped me pick it out. Allso the Geek squad is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    DT New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Lots of options, fast and great picture screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop, my wife had very specific needs and I had speed requirements. Both were met with this great laptop

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item would've been perfect had they made room for a 6-cell battery. Considering all the battery draining specs, the equipped 4-cell battery falls short of expectation. Other than great deal for $1300 ($300 discount). Everything else about it is great.

    I would recommend this to a friend
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