Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,519.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 278 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the Plus - Copilot+ PC's overall performance and speed as highly satisfactory, with many appreciating its portability, ample storage, and responsive touchscreen. The sleek and practical design also receives positive feedback. However, some customers feel the battery life could be better and have noted concerns about the camera quality. A few users find the keyboard feel less comfortable and consider the laptop a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 278 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great family laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my family needed. I wanted to take some online classes while the kid wanted to do 3d printing and playing some online games. It handles it all. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last that long. I plug it in to charge. Once I remove the plug it drains very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I've had no problems with this Dell Laptop. Best Buy has always been a good place for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make the switch!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 2011 tower computer that had been repaired and upgraded as many times as it could be I was hesitant to make the switch but I'm so glad I did. It has been amazing, not a single issue and I don't know how I lived without this convenience in my life before! The extra money for the 10 key, the touch screen the key board that lights up and of course the processor and memory things my husband insisted on have all proved to be well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been awhile since I’ve had a new computer and i must say I am more than impressed. Super fast with plenty if storage makes it effective for multiple uses whether personal or business. The only possible improvement would be the operating time while on battery power only. I think thats true with any device, My workstation has an outlet in close proximity so I’m always plugged in and therefore not an issue. All in all, an absolutely wonderful machine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is AMAZING. I desperately needed a new one and glad I chose this Dell. Still learning everything it can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a nice latop with top specs when I started my new business. This is a loaded laptop and it was on sale, so I snathced it up. I am very happy so far, 6-months in. Plenty of storage, great screen, and it flipsinto a tablet when needed. Love the 16x10 layout

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Kind of Speed :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop didn't disappoint me. I needed a faster laptop due to, occassionally, wfh and the amount of workload.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Dell Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is better than expected. I old was 7 years old. This new laptop has a faster processor and touch screen which I really like. I can really see difference when using Microsoft Office/Co Pilot, this is really a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Really nice lapttop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for me! Nice screen and keyboard. Lots of computing opportunity and very nice laptop. I bought this to replace old Microsoft Service that was no longer compatible with Windows11.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome 2 in 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! With the rebate and the Black Friday sales I couldn't pass it up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell 2in1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for a student. Plus it was a hassle free online buy with a great black friday deal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop! Does what I need it to and has the processing power I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    nice laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for a while. Its quick. Holds a good charge. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and incredible battery life.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am typing this review on the Dell Plus. It is extremely powerful. I edit video and operate ai based photo software. It is far faster than the Win 10 Dell Core 7 it replaced. The battery life is extreme and the image quality on the touch screen is just really pretty. I use a wifi trackball, The touch pad is the only negative. To click and drag with the pad is difficult. It's nice and big, but just not sensitive enough on the left and right button area. No issue for me, since I use the trackman.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Went from HP to DELL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Double check that you're buying directly from Best Buy this makes all difference if you receive a defective item and have to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop. It's really serving the purpose I bought it for

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exceptionally surprising

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is surprisingly fast with 32g of ram. Multitasks on par with higher end machines. The touch screen is a great feature and makes maneuvering through tasks a breeze. The SSD drive is adequate for most data requirements. The battery life seems to be sufficient for all day usage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpfully Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop hemos me a lot with in the work and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in show

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is state of the art. Besides touch screen, with a series 9 processor it has a 16” screen with 1T memory and 32 gig of ram. This computer will not be outdated in a year or two.

    I would recommend this to a friend
Sponsored