Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 181 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Plus - Copilot+ PC for its overall performance and speed, with users finding it suitable for use in various locations due to its portability and sleek design. The ample storage capacity and responsive touchscreen are also well-received features. However, some customers have noted concerns about the battery life and the feel of the keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 181 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A Reliable Laptop (except its battery life)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop with everything I need to make music in FL Studio with BBC Symphony Orchestra Core/Professional, school productivity or productivity in general, and usage of casual light gaming. The reviews of how the laptop lacks in battery is accurate however. Its ports are also limited—so be sure to buy an adapter if you need to use cabled accessories. Overall, solid piece of hardware at a price which I deem to have been a steal during my time of purchase: $1,300 (original $1,700).

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dell 16” Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. It also has 10-key pad. Color screen and touch are great. Logic Ergo M575 roller ball mouse very compatible. Somewhat heavy but casing is metal. Connects to my 24” monitor nicely. Highly recommend this Dell model. Speed is fast. Battery could last longer but not an issue for me.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard feel

    Rated 5 out of 5 stars

    Upgrade in Specs at Great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dell Plus 2-in1 16" Laptop for home and business use, and to upgrade to Windows 11. This Dell laptop is very similar to my old HP Spectre x360 but with upgraded specs of 32GB Ram, 1TB SSD, and Intel Ultra 9. I got it on sale ($300 off) and feel it was a great deal, I traded in my old HP Spectre x360 at Best Buy and got a gift card which was an added bonus! The set-up was quick and easy. With a few customizations, my new 2-in-1 laptop was ready for use. I love the fact that I can use it as a tablet with the touch pen, or with the keyboard, and I like midnight blue case . I can't comment on the battery life because I've left it plugged in to the charger since I'm at my desk most of the time. It has been great so far, it boots up quickly. My only criticism would be the backlit keyboard, it not very bright. I highly recommend this product and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Dell Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is better than expected. I old was 7 years old. This new laptop has a faster processor and touch screen which I really like. I can really see difference when using Microsoft Office/Co Pilot, this is really a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Dell 16 plus 2 in 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, impressed me. The intel chip did not disappoint, graphics socked me, the huge display is very nice. The battery does last a bit less than what i was told.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a plus it was in stock, no waiting. Laptop is sleek, powerful and fast. Win 11 integration was smooth and easy. 3 in 1 feature worked great for air travel.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Reliable and Powerful 2-in-1 Laptop for Home Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Plus Copilot+ 16" 2.5K 2-in-1 touchscreen laptop is an excellent choice for home use. Its powerful Intel Core Ultra 9 processor combined with 32GB of memory ensures smooth performance for everyday tasks and multitasking. The 16-inch 2.5K touchscreen provides vibrant visuals and flexibility with the 2-in-1 design. Battery life is impressive, easily lasting through a full day of typical use without needing a recharge. Overall, it’s a reliable and stylish laptop that meets the needs of home users very well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I love it!! Fast, great screen, battery could be better but is thin so it’s expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exceptionally surprising

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is surprisingly fast with 32g of ram. Multitasks on par with higher end machines. The touch screen is a great feature and makes maneuvering through tasks a breeze. The SSD drive is adequate for most data requirements. The battery life seems to be sufficient for all day usage.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard feel

    Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Mac to Windows. I think I made the correct choice. This computer is perfect for office work and light gaming. I don’t utilize the touch screen too often but it’s nice to have it. Only problem is the space bar is picky and doesn’t always work depending on how off center you try to type with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good model. I found a display that I liked, but as it was unavailable I was recommended this product that ended up being on sale and better than what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome computer. Fast, and the display is beautiful and brilliant. Can't wait to put it to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great DELL Product!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well-made laptop with a speedy processor, a bright and sharp display, an accurate and responsive touchscreen, and ample memory for running multiple applications simultaneously. The storage space is more than enough, and the keyboard is fine. While I mostly use the laptop as a desktop, I will say the battery life can be improved. Despite this, the PC has been running just fine without any issues. I have been very satisfied with the overall performance. As usual, this has been a successful BestBuy transaction. I first purchased a refurbished version, which had a minor keyboard issue (the space bar would not register sometimes). The return process was completed without a hitch. While at the store, I decided to purchase the PC in new condition. A very good experience with a great merchant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Dell Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the computer for a month and everything works great. Picture on the screen is great and computer works fast. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    New lap top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be pretty fast. The display is very bright. Docking station is nice. Hooks up to another monitor eaisily.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It is so fast and I can do a lot on it. It is so much better than my desktop as it’s wireless and I can use it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was amazing. The speed is so high, and it’s smooth. The color is also elegant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop for general use, but not for VR gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this laptop on sale and it is a solid laptop for home use. However, the absence of a dedicated graphics chip does not make it a good PC for gaming. When I connected my Quest3 for VR PC gaming, I got a message saying the computer was not compatible. I had to return the computer and purchase an HP Victus with dedicated graphics chip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Dell Lover

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this product a short time but I have to say it was just what I was looking for and the price was right. It has ther performance and functionality that make it an ideal choice in computing and technology. Didn't think I wanted a Dell, but this product far exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Super fast love the pen and touchscreen. The sales person was very helpful

    I would recommend this to a friend