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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 282 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the Plus - Copilot+ PC's overall performance and speed as highly satisfactory, with many appreciating its portability, ample storage, and responsive touchscreen. The sleek and practical design also receives positive feedback. However, some customers feel the battery life could be better and have noted concerns about the camera quality. A few users find the keyboard feel less comfortable and consider the laptop a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 282 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Went from HP to DELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Double check that you're buying directly from Best Buy this makes all difference if you receive a defective item and have to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop. It's really serving the purpose I bought it for

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exceptionally surprising

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is surprisingly fast with 32g of ram. Multitasks on par with higher end machines. The touch screen is a great feature and makes maneuvering through tasks a breeze. The SSD drive is adequate for most data requirements. The battery life seems to be sufficient for all day usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is state of the art. Besides touch screen, with a series 9 processor it has a 16” screen with 1T memory and 32 gig of ram. This computer will not be outdated in a year or two.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpfully Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop hemos me a lot with in the work and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Run, don't walk to get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dell laptop, but first touchscreen. I got the 16" touchscreen, and it is perfect. It comes with a screen pen. I am so happy with this laptop. I have not had any problems. I needed something in a pinch. I don't know anything about laptops, but I feel like a picked a winner. The screen color is vibrant, and I like the number pad on the right side, which I didn't notice when I chose this which was a huge plus for me. Highly recommend this one!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small laptop with big capabilities! The touch screen is great and the deep blue color looks good too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Impressive laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful 3k display viable for any work and personal duties. My only con with this device is it's weaker GPU though still usable for light gaming and minimal heavy work loads.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MacBook Pro to Windows Conversion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fast and easy conversion from an MacBook Pro laptop to a Windows laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow! Powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Powerful! The best laptop I've ever owned, I've had several even MBPro, But this one will be my last for a very long time....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Still getting used to windows again since I use Apple for years. The sales reps at the store were really very knowledgeable in helping me to choose something that I could use and worked with my budget. . Really appreciated their help.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Touch screen and graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance is great. Sleek new design. Customer Service took it over the top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop bought it for a relative. Has great capacity and performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, very good and fast. Can play a good amount of games

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My favorite laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is my favorite. The 2 in 1 is a must for on-the-go multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has long lasting battery and great display. Very happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good laptop - battery life could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop spec wise however it’s too big and bulky. Battery life is not that amazing as it seems to be the same as the 14 inch model and drains faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my old one. Colors are brighter and more vibrant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent combo of power and features at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and great customer service. The team helped me through to make sure I had something that fit my need.

    I would recommend this to a friend
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