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Customer Ratings & Reviews

Your price for this item is $984.00
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 623 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 623 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer! The display is great, it has a number pad with the keyboard which is very convenient, love that it can turn into a tablet, and it stands easily! Only down side is that it is a kind of heavy. My mom liked mine so much that she got one as well. Can’t go wrong with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI PC Rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC was a gift to a young lady who has never owned a new PC. She needed her own PC to assist her husband with a side business. The PC has a NPU (Neural Processing Unit) which will help with demanding tasks while having great battery life. Her response was “This thing is fast!” Thanks to the Best Buy associate for the recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higth- Speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-speed and good memory. Crisp 2K touch display Strong performance with Intel Core Ultra 7 + Copilot+ PC Flexible 2-in-1 design Large 1TB SSD storage Stylish Ice finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old laptop, so I was surprised to get a touch screen along with a mouse with this computer. It is much lighter and faster than my old computer. This was definitely a step up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of best laptops I have owned. I usually buy HP but this blows HP away. Fast and easy to use. Love the fact I can use it as a tablet. Great computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a new personal laptop (first new computer purchase in over 10 years). Got this on sale and from the design, speed and price, this laptop is excellent and does not disappoint. Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to play game, this is the best laptop. I love it. Strong and smooth. Battery is always the thing to concern, but this is last very long. Should have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joareese

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to maneuver all around, set up, ease of use daily. Not too thin but not that heavy either. Screen size just right. Love the color. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Amazing graphics. Display is crip. Can navigate very quickly and handle multiple tasks as once with ease. Love the backlit keyboard and the # pad. Touchscreen and 2 in 1 feature is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 16" 3 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this laptop's performance. The screen is a perfect size, and the colors are bright and true. I am especially happy that it has a numeric keypad. It was reasonably priced, and I expect it will prove to be of good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with the laptop, it works amazing! Great speed! It has all I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect: really heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the laptop. When looking for a laptop I wanted to make sure it had a full keyboard, backlit keyboard and touch screen. It's beautiful and the 2 in 1 is an excellent addition. My only complaint is how heavy it is. I got this for school and carrying it around will be a pain. I also can not easily find a case for it since it does flip around. The battery last decent too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop—fast, lightweight, and perfect for everyday work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16" Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop w amazing memory and speed...nice size screen, too! Dell has always been a good and solid purchase for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer that’s fast and has good features. It’s very thin, battery life is pretty good and even some high end games like Minecraft work well with no lagging. I would highly recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard & clear Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Dell. Its keyboard touch is so smooth. Easy to use! The monitor is super clear!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a good Laptop. I am not thrilled with the graphics which I should have checked out before I bought it. However, everything else, the speed, memory and so forth is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the best,load document easily . Easy to fit my backpack/light weighted. Colipot is a great tool to have on a computer. I wish buy another one for my kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine and great experience at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a windows 10 dell machine from 2016. So far we really like near everything about the windows 11 dell machine we bought EXCEPT it won't play MP4 and MP3 files. It is quiet, it starts up quickly, it runs very fast, and we used Best Buy's data transfer to set it up, which helped hugely. We are pleased with the upgrade to what appears to be a huge improvement (well, if one uses a 9 year old machine, what does one expect). We just wish it would play mp3 and mp4 files (grrrrrr). I'm sorry to say we don't recall our sales person's name, but he was terrific and I wish I could recall it and mention him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop Dell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, very beautiful, modern and with fantastic performance.

    I would recommend this to a friend
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