Customer Ratings & Reviews

If you like to play game, this is the best laptop. I love it. Strong and smooth. Battery is always the thing to concern, but this is last very long. Should have it.

Very easy to maneuver all around, set up, ease of use daily. Not too thin but not that heavy either. Screen size just right. Love the color. Very pleased with purchase.

Love love love the laptop. When looking for a laptop I wanted to make sure it had a full keyboard, backlit keyboard and touch screen. It's beautiful and the 2 in 1 is an excellent addition. My only complaint is how heavy it is. I got this for school and carrying it around will be a pain. I also can not easily find a case for it since it does flip around. The battery last decent too.

Im very happy with the laptop, it works amazing! Great speed! It has all I needed

A great choice for those looking for a high-quality laptop with the prestige of the Dell brand. High-quality hardware and brilliant images on its touchscreen with ideal sensitivity.

Great laptop—fast, lightweight, and perfect for everyday work.

Great laptop w amazing memory and speed...nice size screen, too! Dell has always been a good and solid purchase for my needs.

Great computer that’s fast and has good features. It’s very thin, battery life is pretty good and even some high end games like Minecraft work well with no lagging. I would highly recommend this computer.

Great communication from Best Buy; shipping updates were provided regularly; shipped and received promptly. Once received, easy to set up, high-quality, fast, and perfect for my work and home needs.

I love the Dell. Its keyboard touch is so smooth. Easy to use! The monitor is super clear!

This computer is the best,load document easily . Easy to fit my backpack/light weighted. Colipot is a great tool to have on a computer. I wish buy another one for my kid

So far it is a good Laptop. I am not thrilled with the graphics which I should have checked out before I bought it. However, everything else, the speed, memory and so forth is great.

We were replacing a windows 10 dell machine from 2016. So far we really like near everything about the windows 11 dell machine we bought EXCEPT it won't play MP4 and MP3 files. It is quiet, it starts up quickly, it runs very fast, and we used Best Buy's data transfer to set it up, which helped hugely. We are pleased with the upgrade to what appears to be a huge improvement (well, if one uses a 9 year old machine, what does one expect). We just wish it would play mp3 and mp4 files (grrrrrr). I'm sorry to say we don't recall our sales person's name, but he was terrific and I wish I could recall it and mention him.

I just love everything about my new machine. It’s fast and clean design

Excellent laptop, very beautiful, modern and with fantastic performance.

First of all, the Best Buy sales team was fantastic and knowledgeable about many platforms. They were able to suggest this Dell laptop as a solution to my need for professional presentations. This is such a well-designed and powerful laptop. It connects to the weakest Wi-Fi signal and holds on to it with a grip. The display is crisp, and there was no lag when I connected to Bucknell University's AV system through the built-in HDMI port. I will buy one of these for my Bride soon.

Love my computer! Works perfect. So lightweight Great coloring

I have zero complaints about this laptop. I’m using it for a small business and it’s perfect. Screen size, processor speed, and the fact that it’s convertible is outstanding.

Love the touchscreen and screen size. I'm new to Dell and so far so good

Perfect for what I need, some spreadsheet stuff, keep track of my finances, and use the internet. Fast, light, trouble free. Even a touch screen!