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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 489 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the Plus - Copilot+ PC for its overall performance, fast processor speed, and ideal screen size. The laptop is also appreciated for its portability, good battery life, and responsive touchscreen. Some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 489 reviews
  • Pros mentioned:
    Overall performance, Portability, Screen size

    Rated 5 out of 5 stars

    Light, fast, and surprisingly versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop a few weeks ago and I’m really happy with it. It’s lightweight, so I can easily take it between home and work, but it still feels sturdy. The screen is sharp and the colors look great, plus the touch function is super handy. I’ve been running multiple tabs and programs without any lag, and the 1TB SSD makes it start up in seconds. I even use it in tablet mode to jot down quick notes, which has been more useful than I expected. Overall, it’s been a reliable and fast machine that makes my day-to-day work a lot easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell 2-in-1 is an excellent, high-performance laptop. With an Intel Core Ultra 7, 16GB RAM, and 1TB SSD, it runs fast and smooth for multitasking, creative work, and everyday use. The 16” FHD+ touch screen is bright and clear, and the convertible design adds great flexibility. Sleek, powerful, and reliable—highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great laptop, great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 6 years old dell laptop with this new 16 inch laptop for personal use. Got it in a good deal from BB. Screen size is very good and its touch screen. My kids also can use for their online classes. Loving this laptop with copilot. Its super fast and works well for my daily needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super fast and the big screen is awesome. I love the fact that its touch screen and it can fold into a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Graduation gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my son as his graduation gift. He enjoys it and takes it everywhere with him. So far no problems. The display is good. The sound is good. Its really thin and sleek. The price wasnt bad either. He's able to play his games on there with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Screen size

    Rated 5 out of 5 stars

    Dell Plus Laptop 2-in-1 Gets The Job Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this new laptop for its speed, versatility, and overall performance! Love the screen size, the keyboard with its numerical keypad. Great product for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer! What was even better was the associate who listened to what I needed and gave me the perfect option for what I was looking for. This computer is easy to set up, it works quickly, battery lasts a good while and overall its just easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 5 out of 5 stars

    Excellent Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC delivers fast and smooth performance for all my daily tasks. The screen is crisp, the keyboard is comfortable, and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, large FHD+ screen and a super smooth experience with Core Ultra 7 and 16 GB RAM. Great value for money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Copilot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for [Laptop Model] I recently purchased the [Laptop Model] for homeschooling purposes, and so far, it has been a fantastic choice. One of the standout aspects for me is the price. It offers great value without compromising on quality, making it a budget-friendly option perfect for educational needs. The features are impressive too. It handles our homeschooling tasks smoothly, supporting various applications and multitasking efficiently. The battery life is reliable, and the display is clear, which is essential for long study sessions. Overall, we're doing well with it, and it has met our expectations admirably. I would highly recommend this laptop to anyone looking for an affordable, feature-rich device for educational use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would 100% recommend it for battery life, speed, and easy operation. The copilot feature is great, and I really enjoy working on this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Plus 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​I recently had the opportunity to use the new Dell - Plus 2-in-1 16" laptop, and it's truly a standout device. From the moment you open the box, the sleek "Ice" finish and premium build quality make a strong first impression. ​The performance of this machine is exceptional, thanks to the Intel Core Ultra 7 processor and a generous 16GB of memory. It handles everything from complex multitasking to creative applications without a single hiccup. The 1TB SSD provides not only lightning-fast boot and load times but also plenty of space for all my files and software. ​One of the key features is the Copilot+ PC integration, which provides powerful new AI-driven tools that truly enhance productivity. The 16-inch 2K touch screen is a visual treat; the colors are vibrant, and the clarity is fantastic for both work and entertainment. The 2-in-1 design is incredibly versatile, allowing me to switch effortlessly from a traditional laptop to a tablet for presentations or casual browsing. ​Overall, the Dell Plus 2-in-1 is more than just a laptop; it's a premium experience. It perfectly balances high-end performance with a stunning design and practical versatility, making it a top-tier choice for professionals and creative users alike.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Great laptop. Does it all. Great speed and life

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my personal laptop and this has been a perfect fit. I appreciate the sales associate that worked with me to meet my needs for storage and capabilities. The touchscreen, speed and built in AI are my favorite features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 4 out of 5 stars

    Great choice, Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen size is perfect whether I'm using this laptop on a desk or my lap. Battery life is good. Boots up fast and haven't noticed any lag when I have multiple tabs open.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Screen size

    Rated 5 out of 5 stars

    Roleen Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use: display outstanding: speed excellent: hooked up easily to another dell screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Dell - Touchscreen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It is very easy to use. The backlit keys are an excellent feature and the size of the screen makes reading and typing very easy. This is my first touchscreen laptop and I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this laptop so far. The charger is super light and easy to carry, and the laptop itself is fast and runs smoothly. Great performance for everyday use — definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Intel Core Ultra 7 marks a step up from past consumer-grade chips: it brings a strong balance of power and efficiency, making it well suited for modern multitasking, productivity workloads, creative workloads and even light-to-moderate gaming. In everyday use — running heavy office applications, large spreadsheets or significant browser workloads — the Ultra 7 delivers smooth, responsive performance. Its high core/thread counts and improved architecture noticeably accelerate tasks like video encoding, data crunching, or creative software rendering, outpacing many of the older mainstream chips. The result: a laptop that rarely feels sluggish even under load, and comfortably handles demanding workloads without overwhelming power consumption. When paired with capable GPUs, as with the Inspiron 16 Plus model, the system becomes an attractive option not only for content creators — video editors, graphic designers — but also for developers, data analysts, or anyone doing CPU-heavy workloads as part of their everyday computing. The Ultra 7’s strengths in multi-core performance shine in compile times, rendering jobs, and similarly parallel workloads. That said, the Ultra 7 isn’t a “top-end gaming powerhouse” on its own. As with many CPUs of its class, raw gaming performance may lag slightly behind the highest-end chips — especially when graphics-heavy games are involved, or when pushing high frame rates. If your primary goal is cutting-edge gaming or professional 3D rendering, a higher-tier CPU or specialized hardware might be worth considering. In summary: the Intel Core Ultra 7 delivers an excellent real-world balance of performance, responsiveness, and efficiency. For professionals, creatives, or power users wanting a laptop that can handle serious workloads — but still remain versatile enough for everyday tasks — it’s a very compelling choice.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Look elsewhere for 2-in-1

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very first thing I noticed with this laptop after opening it is no barrel plug! It comes with a power adapter that powers through USB-C port. I used different USB-C cable and plug just to make sure it was not proprietary, and it worked! I am very happy with this. The next thing I noticed is when you open the laptop, the screen hinge acts as a way to lift the bottom of the laptop off the table. There are vents on the bottom of the laptop. When it is lifted off the table, you create space for heat to exhaust from the laptop. I have only seen this design on more expensive gaming laptops so it is nice to see it on a non-gaming laptop. This has a fingerprint scanner that supports Windows Hello. Logging onto the desktop has been fast. I wonder if it will start slowing down as I install more applications. It has a camera but it does not support Windows Hello. Being it is a 2-in-1, there are different modes on this laptop. You can use it as an ordinary laptop. You can fold it in a way that it stands on its keyboard, it believe it is called tent mode because it shaped like a tent. You will need to use the touchscreen since the keyboard is facing the table. What I do not like about this mode is the screen wobbles as you are touching the screen. The other mode is folding it and using it like a tablet. To me, Windows OS is not that great of an operating system for tablet use unlike Android or iOS. It is usable. The laptop itself is responsive for basic use. One big issue I ran into is waking up the screen when it goes dark. You cannot just touch the screen like I do with my mobile phone or tablets. You need to flip it over and use the fingerprint scanner. I have not found any other way to wake it up. For me, the laptop itself is good when using it in laptop mode for basic tasks like word processing, consuming media, and browsing the internet. If you want a 2-in-1, I would look at Microsoft’s offerings.

    No, I would not recommend this to a friend
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