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Customer reviews

Rating 4.7 out of 5 stars with 445 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 445 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Performing Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell 16 Plus DB16255 laptop is a very nicely equipped and reasonably priced product. This particular model was configured with the AMD Ryzen AI 7 350 processor, AMD Radeon 860M graphics, 32GB LPDDR5X memory and a 1TB M.2 PCIe NVMe SSD. The laptop also includes a 1920 x 1200 FHD+ touch display, 1080p 30fps FHD camera, fingerprint reader, backlit keyboard and wireless support for Wi-Fi 7 and Bluetooth. Available physical ports include 2 USB-C 3.2 Gen 2 (10Gbps) with Power Delivery and DisplayPort, 1 USB 3.2 Gen 1 Type-A, 1 HDMI 1.4 and 1 Universal Audio Jack. A 65W USB-C charging adapter is included with the laptop. The laptop overall appearance is clean and smooth, and it feels solid and nicely constructed. The keyboard is well supported and has a good feel with smooth and quiet keys, and includes a numeric keypad. The track pad is large and easy to use with clearly visible boundaries, and is easy to disable if you prefer a mouse. Setting up the laptop was very easy. There was no Dell-specific configuration, and Windows 11 updates were installed as part of the setup process prior to first login. Dell software to update system firmware and drivers was transparently installed, and after a few hours it updated the system automatically. Microsoft doesn't make it easy, but it is possible to set up the pre-installed Windows 11 using a local account not linked to a Microsoft account login. This disables OneDrive, preventing it from becoming the default location for Documents and more. If biometrics (fingerprint or facial recognition) are not provided, the Recall snapshot feature is disabled. These are useful things to know, whether you are or are not a fan of OneDrive keeping your documents in Microsoft cloud storage, or of Recall recording screenshots of your activity. The PassMark performance tests were run, and results were as expected for the AMD Ryzen AI 7 350 processor. The scores were generally better than a laptop based on the Intel Core Ultra 7 256V with Intel Arc 140V GPU. The Dell CPU, 2D graphics and disk scores were 6.7%, 54% and 40% higher respectively. The Dell 3D graphics score was 2.5% lower, and the memory score was 13% lower. Running HWiNFO64 showed that the LPDDR5X timing numbers move around, suggesting that memory is slowed down to save power when idle which may or may not be affecting the benchmark result. Our internet service provides 500Mbps up and down, and internet speed tests showed that the laptop comfortably achieved that rate over a Wi-Fi connection. I used the Microsoft Camera application to check out the FHD camera and was impressed. It works very well, producing a very clear HD image. Laptop audio is very clear, and the speakers have plenty of volume. Like most laptops, there just isn't enough physical volume to do a good job with low frequency reproduction so you'll want headphones or external speakers for any serious listening. The 16" FHD+ laptop touch display is clear, sharp and bright with a wide viewing angle, but color is a bit lackluster. The colors lack intensity, appearing muted or washed out depending on screen brightness. Reds just don't quite look red, they appear muted with a slight orange hue. I've included a photo of the same color test image displayed on the laptop screen and on a Samsung LS24D300G, an inexpensive monitor with a 24" IPS panel that retails for $100 to $120. The monitor is connected through the laptop HDMI port. I've experimented with Windows 11 display calibration and settings, and with Dell Optimizer color profiles and custom settings, but have not been able to correct the color issue I'm seeing. I don't believe this is a problem of the monitor colors being too vivid, as I also have an OLED screen with colors more vivid than the monitor. I will pursue this with Dell support to see if there are other color controls or options that I am not aware of. Unlike other laptops I've used, the bottom edge of the cover comes in contact with desktop when it is opened up, lifting the back edge of the laptop up a little. There are a couple of small plastic nubs on the bottom edge of the cover that prevent the metal cover itself from coming in direct contact with the desktop. Time will tell how well the plastic nubs wear over time, which will depend on the surface the laptop sits on, how often it is slid around with the cover open, and how often the cover is opened and closed. The laptop owner's manual is wonderful. In addition to setup information, specifications, BIOS operation, troubleshooting and self test information, the manual contains a wealth of mechanical and service information. There are removal and replacement instructions for customer replaceable units like the battery or solid state drive, and for field replaceable units like the system board that would normally be handled at a repair center. The detail in these instructions is impressive, with exploded views that provide the types and locations of each fastener involved. The Dell 16 Plus DB16255 is a very solid product. It has excellent performance and value, a useful assortment of external ports, and allows additional connectivity through 10Gbps USB-C ports. It would be a great choice for everyday casual use, for an office or work at home environment, or for general engineering development or lab use. The 16" screen has a wide viewing angle and produces clear and crisp images. I've not been able to make colors appear quite as rich looking as on other displays, but the image quality is still generally very good. Video is very watchable and images look realistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, sleek, and totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for a few weeks now and it’s been amazing. The performance is super smooth — boots up fast, runs multiple apps with no lag, and the display is crisp and bright. Battery life easily lasts a full workday. It’s lightweight, well-built, and great for both work and streaming. Definitely a great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and solid performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this laptop. The setup was quick and easy, and everything worked smoothly right out of the box. Performance is fast for everyday tasks like web browsing, streaming, and office work, and the screen quality is clear and comfortable for long use. The keyboard feels good to type on, and the battery life is better than I expected. Overall, this laptop offers excellent value for the price. I would definitely recommend it to anyone looking for a reliable everyday computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and good investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is a fast, powerful choice for work and multitasking thanks to its AMD Ryzen AI 7 350 processor, 32 GB of memory, and 1 TB SSD, which together keep applications and multiple browser tabs running smoothly without lag — ideal for heavy productivity tasks like spreadsheets, documents, messaging apps, and creative tools.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A solid laptop for day-to-day use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether be it for work, school, or personal use, computers have become a large part of our life, with laptops becoming the go to for those on the go. For most, the Dell - Plus 16" checks pretty much all the boxes for day-to-day use. Setup on this device is as easy as it would be on any other Windows based device, although, I'll say it did seem like it took a little while longer to connect to my Wi-Fi then I'm used to. That may have been a temporary lag on my internet as once the device was setup, I had no issue flipping back and forth between websites. The device supports Wi-Fi 7, and speed tests showed speeds similar to or on par with my other devices. The screen is solid. No, it's not 1440p or 4K, but the 1920 x 1200 resolution will do for most day-to-day use. It has a standard 60hz refresh rate with 300 nits brightness, which, is again, bright enough for the day to day. The screen is a touchscreen; however, it doesn't double back over, turning the device in to a tablet. This is not a 2 in 1, this is a standard laptop. Web browsing, schoolwork, work, work...the AMD Ryzen AI 7 350 has you covered. The combination of the processor and the 32 gigs of memory make multitasking no problem. Just don't look to try and crank up Crysis as the AMD Radeon 860 M isn't made for gaming. The keyboard on this laptop is Ok. If there was any knock I'd have on this laptop for day-to-day use, I'd say it's the keyboard. It's fine, it even has a 10 key...but it just feels a little...stale. The key's done have the snappiness I enjoy. For others, this might not be a knock, or they may enjoy the keyboard...but I'm not a fan of the feel. It's backlit, so that's a plus...but the feel is a little off. The touchpad has a similar feel as well, which, I don't like. Sure, it could use more ports...and I'm also not a fan of the keyboard and touchpad...but the Dell - Plus 16" is a great laptop for day-to-day use, even with its opportunities for improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 16" touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Easy to use very fast processor. Easy to learn and get up to speed on Good storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with fast AMD processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new laptop to replace our old Dell and I was looking for the fastest we could get for the money. Had to be at least the AMD 350 processor with 16GB memory and 1TB SSD and was having a hard time finding one. Walked into Best Buy on Black Friday and wandered over to look at the laptops and saw this Dell that I hadn't seen on their website. We ordered it and after arriving and getting started I'm so happy with the speed, keyboard layout, size of screen - for the money, this is a great laptop. We won't do any gaming but for normal browsing, shopping, spreadsheets etc I can now open the laptop and just get started without having to wait for an eternity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Nice big screen .The battery life is great. The laptop works well for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop - Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at an excellent price. The Ryzen 7 AI is a beast and the screen is beautiful. What pushed it to the top was the 32 GB RAM for less than similar machines with only 16gb. I have it hooked up to a docking station that gives me 3 screens of real estate and the battery life, though not the 22 hours stated, does give me 10-12 hours of actual use time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer! It is fast, storage is amazing, and the computer is light weight!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does everything i need and more. even touch screen for easy interaction. super fast and the screen is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time for this computer. Worth the wait and I love it! Does way more than I can explain. Any and everything you want, even a fingerprint ID. Good battery life, beautiful clear screen with vivid color. Best Buy did a transfer from my old computer onto this new. Perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don't need a large display, this is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a 17.3" laptop that I've had for 13 years, and this one fit the bill from specs. Over all, this is a great laptop. I liked the aluminum case, as my old laptop was plastic, and picture quality was great. It was fast, and did what was needed, but was ultimately too small for my needs since I have multiple open apps/programs at any one time and there's just not enough real estate available on the display to support that and still be visible/legible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It works like it is supposed to, is very fast, and has great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for CAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer for countertop cad drawings. Fast, nice picture and decent battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. It's fast, has lots of space and love the sleek look of it. The fan does tend to get loud when playing games but outside of that it's a great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as a working laptop or for study

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feature where your can connect your mobile phone. Since the new Iphone feature right now has only one port. So i can still charge it while on the phone call cause I dont wanna use the airpods or anything via bluetooth, I usually use wired earphones. It also smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With My New Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, has good battery life. Love the screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid machine, solid performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable aluminum shell, snappy performance, and an overall competent build. Normally i buy Lenovo due to the performance standard and durability, this is one of the first Dell machines I've walked away with feeling like I was holding a sturdy piece of equipment in quite a while. Kudos to Dell for getting something like this back into an affordable range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs great in respect to its spec. for home office use Has a comfortable Keyboard layout. Great processor speed for daily use and a decent battery life

    I would recommend this to a friend