Customer Ratings & Reviews

Has everything needed for the task, easy to use and small enough to be easily transported. Power up the wazoo, fast and precise operations

I previously owned a Dell 13.5" and I love the size of this. I also love the # pad on the keyboard. I love that this has 2 battery ports. I lost everything on my old laptop due to it not being able to charge. It ended up being a bad battery port that couldn't be replaced. This option gives me 2 so I feel good about that. I couldn't purchase anything but a Dell. Just my preference.

I’m enjoying the ease of use as I am becoming familiar with my new Dell. Sleek design and great portability! And lightweight too!

Best Dell laptop I've purchased. 8 yrs ago I purchased another Dell laptop that Windows no longer supports. Best Buy had a great price at that time. I still use it. They had another great deal on a new Dell laptop. My son is an IT and programming specialist and was amazed at the quality and included features. Even more amazed at the sale price. Again, great quality service, product and cost.

Overall good quality. Excellent battery life and screen resolution, very easy on the eyes.

Love this laptop. Large screen, beautiful resolution, high speed. All around great value for the price.

This laptop was a perfect replacement to my previous one. It has a great amount of storage and processes fast.

I really like this laptop, it is fast and easy to use, it operates on Windows 11 which took (me) a little getting used to.

Processing speed is good. I do a lot with AI and there haven’t been any issues with running multiple programs.

The screen was stunning with great colours and the touch screen was a bonus. Although I was a bit annoyed with the reflections when using outside. The track pad was big enough with good palm rejection. Have 32gb ram was a key highlight for me because Im a person who uses a lot of tabs and documents opened at the same time. Battery life was decent and works well with my workflow. Highly recommended.

As described and advertised. Speed is good battery life is good.

One of my main reasons for buying this laptop was for being able to play games like Roblox, Minecraft, and the Sims 4. And knowing that this laptop would be able to handle running these games without any issues. After having it for about 4 months I can now say that I've barely have any complaints. It does tend to run hot when playing those types of games, but I feel that is pretty common with any laptop since it is not a PC. Also, the battery life tends to drain fast when playing any game. Besides those two things it has definitely ticked all my boxes. Besides gaming I also wanted to do daily tasks, and I have no complaints to offer.

Great computer!! Love the keyboard and touch screen. Great value

Great computer very fast, works perfectly. Purchased at full price, then got black Friday discount off $350.

Appreciate that numbers are listed at right side of key board makes calculating much easier. Excellent battery life. Easy to use screens.

I love my new laptop! slim feature, fast and ease of use. Love dell products and will always recommend dell and best buy for their excellent customer experience

Fast, quiet and cool running. Great battery life. Memory and storage top many rivals.

The laptop is really fast and very good. I use it for my daily work and it works perfectly without a flaw.

Holds battery lifee very well. Easy to set up. Light weight. Great on line support.

My wife and I bought his and hers matching Dell laptops For our new business, we needed a laptop that we could use to edit videos, have tons of storage space, And was touchscreen. When the Best Buy Associate helped us find our dells, he took all of our considerations and needs and found us the perfect match, we have never been more pleased. I would 10/10 recommend Dell laptops And Best Buy.