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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Plus 16" 2K Touch Screen Laptop's keyboard quality, battery life, and design, frequently praising its ease of use and the selection of ports. However, some users note that the fan can be loud, and the laptop may become warm during extended use. Positive feedback focuses on the screen, comfortable keyboard, and long battery runtime. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 281 reviews
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's working well so far though I was surprised it did not have a port for copying material to a stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always has great products and prices. You can't go wrong here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a 77 year old woman. She loves it. The touch screen makes it easier for her to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product, service and price !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop amazing with the best price, good experience whit the Service team. Recommended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Very pleased with all aspects of this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was quite helpful when I was choosing a computer. He provided an explantion of features and purchase options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing. I can't say enough about this Best Buy. The people are great here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade a PC in the household with more memory to do Photoshop projects, this computer has been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest laptop I’ve ever owned! I like the number keypad and the buttons have a slight rubbery texture that feels high-end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and guidance on purchasing a new laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from Best Buy and Geek Squad. My husband is happy with his new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen makes work easier and faster. Its great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. Have everything i need for my job. Only issue i have is that i put the volume all the way up to 100, and i can still barely hear anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Plus 16" 2K Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Does what is needed good speed, clear video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much! It’s beautiful and was delivered in store very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer. As soon it was taken out of the box it was ready to be used. I had no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop. Screen is great size and visual. Getting to know Co pilot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does exactly what I want it to but I can’t give it 5 stars because I haven’t had it long enough to really fall in love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i have other brands before and found out that its best to stick to what you known all along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience buying the product and happy overall

    I would recommend this to a friend