Customer Ratings & Reviews

I like the touch screen but don't like the mouse pad. The right and left buttons aren't as responsive or it clicks harder. My old Toshiba mouse pad was better.

Laptop is good, but since the screen isn’t 2k resolution is a little low for 16”.

Laptops have seemed to make a comeback in recent years. The emergence of tablet computing looked like a clear threat to the laptop PC market, but overall, served only as a motivation for further innovation in this category. Many are learning that a laptop is much more useful at home than a tablet, and the workplace speaks for itself. The Dell 16 Plus looks to fit the bill by offering a large screen, full-sized keyboard, big trackpad, and thunderbolt ports wrapped in a tidy package. Opening the box, my first impression was that it is much more attractive than expected. It’s much sleeker than the images would indicate, and the silver finish is very consistent and gives the appearance of a unibody construction. It doesn’t have that slick, ultra-premium look, but it looks clean and slightly elegant. The screen is practically edge-to-edge, and the full-sized keyboard is welcome. The keys are a little smaller than on other laptops I have but first feel gives me some sense of comfort (we will see). The number keypad has even smaller keys than the rest of the keyboard – we will see if this becomes an issue. Also on the keypad is a fingerprint sensor key in the upper right corner – looks like Windows Hello fingerprint style. Then, there’s the trackpad – yes, that trackpad! It’s humungous by my standards. The biggest one I’ve ever had on a laptop. No need to turn up your mouse speed on this one! As for ports, you have a couple of USB-Cs, an HDMI, a USB-A, and the all-important headset jack. Not going to lie, I was giddy to see the USB-A, the full-sized HDMI, and the headphone jack. The fingerprint key doubles as a power button. After turning the Dell 16 Plus on, I was of course greeted by a slew of questionnaires and updates. Don’t get it twisted, either. Once you finish the initial Windows 11 initial start updates, you have a plethora of hardware, firmware, and software updates waiting for you in Windows Update. One thing Windows Update will do for you out of the gate: teach you how your laptop responds to workload. This laptop has an AMD Ryzen AI 750 chip. I will say this baby started the fan blowout right off the bat. The ventilation is standard bottom intake with the exit and the rear of the base, at the base of the LCD panel. I’m a little torn on whether I prefer a side exit versus the rear exit, but one advantage to the rear exit is there are no ports located where the heat is being funneled. How loud is it? Just keep in mind that you will have noticeable noise if you push this thing. Actually, I rarely had early use moments without the fan constantly on. Most of this time was accompanied by updates, mind you, but it’s notable this thing has an active fan, which is surprising considering the amount of RAM (32GB) and supposed processor efficiency. Typing on the keyboard took a little getting used to. The smaller keys were immediately noticeable, and it took a while to really feel comfortable. The keys were also a little stiff for my liking. I think typing is all about feel. This may be fine for others, but just didn’t quite fit me. The trackpad, although big, could use some work on the responsiveness side. It’s not sluggish, but inconsistent. It can be overly sensitive, it seems, and jump on occasion rather than move smoothly. Once again, this could be personal preference or just getting used to a new machine. The Dell 16 Plus obviously handles lightweight tasks very well – easily handling emails, web surfing, productivity software, etc. like a champ, and all on nice 16 inch screen. It also handles light gaming and media editing and creating without any issue. I think this laptop will easily serve an intermediate to power user. It doesn’t have a lot of bloatware (albeit McAfee comes preinstall – yuk), has a lot of screen real estate, a full-sized keyboard, and one of the biggest trackpads I’ve seen. I think this fits a power user perfectly or even a developer. Definitely worth a look.

Good for work and other work or schooling but struggles a little bit with games.

4 the specs it comes with is okay could be better.

The fan is too loud, and the laptop overheats. I will not recommend to those of you who need it for heavy lifting, such as development (SQL Server, Visual Studio, and other tools)

Good value student laptop. Should last them all four years.

Not quiet satisfied with this model, in 15 days of light use I already shutdown twice because of freeze.

Laptop is nice but the tracker pad was rough so I returned.

The computer started glitching upon initial startup. The mouse stopped working for a few minutes. A few days later, the screen started flickering after a video call. Maybe it was just a faulty computer, but I expected more from the front camera and speakers. Low sound, speakers placed on the bottom, and the camera was low quality. I didn’t expect top notch specs, but for the weight, DELL should have invested more in those areas. Computers at this price range also have better battery life. I returned.

With back to school just ahead, many people will be looking for a new laptop for high school or college. With the Dell Plus 16’ FHD+ Touch Screen Laptop, people will have a powerful machine to handle these needs. Out of the box, set up is simple. The Windows based machine is like most people have used in the past. The Windows 11 Home version is native to the system, so you will have the basic intro questions to go through to set it up. After that, you are off and running. The computer has some jacks to allow you to connect additional equipment to it. There are two USB-c ports (but one will be used for power most of the time unless you have an adapater). There is also a USB-A port, an HDMI port, and a port for a 1/8” headphone jack. There is no Ethernet port so you will need an adapter if you want to use wired connectivity. The casing is very solid and rugged. Dell even advertises it as military grade, so it should be sturdy. This does contribute though to its nearly 4.5-pound weight. This is one negative I did find with this system. If you do use it for school or work, carrying it around may be annoying. There are lighter systems on the market. Ultimately with this system, it is made to do work. The battery is said to last up to 20 hours. This really depends on the type of work you are doing and a number of other settings, so I did not get this. However, I easily got through the day. The system also has a 1TB SSD. This makes the system very fast and allows one to load new programs quickly. The backlit keyboard and 16” full HD LED screen add to the computer’s appeal. This is not meant to be a gaming computer. Students could load up Roblox or Minecraft, and the system will do fine. But it really is not meant to be for high graphics, high frame rate games. The graphics are more entry level and not the highest resolution. Where this computer excels is with work. Whether that means schoolwork or office work, this machine is ready to go. Crunching numbers, running programs, using AI, and doing graphics on this computer is easy. This is the environment that it was meant to be in. In conclusion, I really like the Dell Plus 16” FHD+ Touch Screen Laptop. This system is sturdy enough to be bounced around a classroom or a boardroom and will last. The only real concern I have with it is the weight. It can be much heavier than the others, but this is part of the trade off for the sturdy design. I am confident though that this will get anyone through a high school or college level course. I recommend this product to people who need a back to school or office computer.

Within a few days the many issues with this laptop was apparent. It does not wake up from sleep at all, constantly have to hold the power button for a minute to turn on, and was running into frequent errors. Exchanged and got a HP laptop again. Never buying this brand again.

I like the computer, when it works. Multiple failures to black screen. Multiple trips to the Geek Squad for repair. Zero help from the Geek Squad. Replaced the computer.

Worst experience promised delivery of product next day and didn’t come to a week later. Making our company lose out on significant revenue.

Had a Dell laptop previously, the transition to the new Dell laptop has been seamless. Pleased with the purchase so far.

Wow…. what an incredible 16” touch screen display. I also really wanted this laptop because it has the keypad on the side, I really need that for my work. Lets dive into the initial setup and overall experience so far with this laptop. Unboxing this was a pure joy. It is sleek yet sturdy. I would plug it in while you are setting up the laptop. Once you plug it in and power it on you will be guided through the setup. Super easy and intuitive. Note there will likely be a few software firmware updates to install after your initial set up. I find it is best to plan for this as part of your set up. I would not expect to use it to its fullest capabilities until you have given it a day or two of restarting and checking for updates. This is normal for laptops and if you can be patient and install these along the way you will be better off in the end \and have a better user experience once everything is fully up to date. While you are going through the guided initial setup there are several tutorials you can watch to help you explore the fun features of this laptop. I would definitely take time to watch them while the device is being set up in the background. One thing I noticed right away was there is a large space for your hands to rest beside the trackpad. The keys on the keyboard were a little smaller than I was used to but that is by design to allow enough room for the keypad on the right to fit in the same space. It is not an issue, just something I noticed. I have to be a little more precise when typing as the keys are a little smaller than other Dell laptops I have had in the past. I really like the screen size, the bezel is small and allows for a large viewing area. The touchpad is large and super responsive. There is a bit of a plastic sound when pressing (clicking) on the touchpad. Not an issue just noticeable since it is not a glass touchpad. I suppose this is an audible notification that you have in fact pressed hard enough to engage the touchpad when needed. Battery life is superb so far and I like the extra HDMI port included. Microsoft CoPilot is included and has a dedicated key to initiate it when desired. I have enjoyed my initial experience so far with CoPilot and can see how it could save me time on projects in the future. I had one scare during my install. It was working fine for the first day, but the second day when I went to turn it on I was presented with a BITDEFENDER screen asking for a 12 key code. I contacted Dell Support and was able to find the key in my Microsoft Account. Once I entered it I was back up and running and have not had any issues since. This could be concerning to someone with little experience and not sure what to do. Don't panic, Dell support can help guide you if needed to locating your key to unlock the laptop again.

This computer was bought to replace my laptop that died while traveling. It lasted less than 2 days before it died as well. So I had to go back to Best Buy and get a different one. My HP is working great.

Battery life is terrible. Volume is extremely low even when turned up 100% get super hot extremely fast. Apart from those the device is ok at best

Computer was broken when Geek Squad tried to set it up. Another has been ordered. Good news is the store found the issue before it left the store.

This is a beautiful laptop computer. Clean lines. I have the blue color (“Ice Blue,” in Dell parlance). Setup is as simple as ever. Plug it in, turn it on, and go through the setup process. I then check for Windows updates, and there are always at least a dozen. After most of an hour of downloading and installing updates, the computer was ready to use. With 32GB of RAM, a 1 TB solid state drive, AMD Ryzen processor, and AMD Radeon graphics, this is one fast, powerful, versatile computer. Throw in the Microsoft Co-Pilot AI feature (there is a dedicated key to activate this), and there is little that cannot be done with this PC. The 16-inch screen is comfortably large with clear, sharp images. The computer’s large-ness also means nicely-sized keys for those of us like me with large fingers. The display is a touch-screen, which worked well. I’ve never been a big user of touch screens if I can avoid them because I’m always cleaning fingerprints off of them, but to each his own. As far as external connections, there is the typical not-that-many situation common to laptops these days. There are two USB-C ports, one USB-2 port, an HDMI port, and a headphone jack. One of the two USB-C ports is occupied if the computer is connected to an A/C power source. The computer does come with a power supply as the only included accessory. For those in need of a quality, fast laptop computer that could easily function as their only computer, you could not go wrong with this Dell - Plus 16" FHD+ Touch Screen Laptop. The AI capability, which is becoming commonplace today, is a nice bonus.