Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 406 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Plus 16" 2K Touch Screen Laptop's keyboard quality, battery life, and design, frequently praising its ease of use and the selection of ports. However, some users note that the fan can be loud, and the laptop may become warm during extended use. Positive feedback focuses on the screen, comfortable keyboard, and long battery runtime. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 406 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Plus 16" Touch Screen Laptop has been excellent so far. The AMD Ryzen AI 7 processor and 32GB of memory make it very fast and smooth, even with multiple programs open. The 2K touch display is transparent and responsive, which makes it easy to use for work and browsing. The 1TB SSD provides ample storage and ensures everything runs smoothly. Overall, this setup has been a solid purchase — offering powerful performance, ease of use, and a good choice for anyone seeking a dependable laptop with ample memory and storage.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A solid laptop for day-to-day use

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether be it for work, school, or personal use, computers have become a large part of our life, with laptops becoming the go to for those on the go. For most, the Dell - Plus 16" checks pretty much all the boxes for day-to-day use. Setup on this device is as easy as it would be on any other Windows based device, although, I'll say it did seem like it took a little while longer to connect to my Wi-Fi then I'm used to. That may have been a temporary lag on my internet as once the device was setup, I had no issue flipping back and forth between websites. The device supports Wi-Fi 7, and speed tests showed speeds similar to or on par with my other devices. The screen is solid. No, it's not 1440p or 4K, but the 1920 x 1200 resolution will do for most day-to-day use. It has a standard 60hz refresh rate with 300 nits brightness, which, is again, bright enough for the day to day. The screen is a touchscreen; however, it doesn't double back over, turning the device in to a tablet. This is not a 2 in 1, this is a standard laptop. Web browsing, schoolwork, work, work...the AMD Ryzen AI 7 350 has you covered. The combination of the processor and the 32 gigs of memory make multitasking no problem. Just don't look to try and crank up Crysis as the AMD Radeon 860 M isn't made for gaming. The keyboard on this laptop is Ok. If there was any knock I'd have on this laptop for day-to-day use, I'd say it's the keyboard. It's fine, it even has a 10 key...but it just feels a little...stale. The key's done have the snappiness I enjoy. For others, this might not be a knock, or they may enjoy the keyboard...but I'm not a fan of the feel. It's backlit, so that's a plus...but the feel is a little off. The touchpad has a similar feel as well, which, I don't like. Sure, it could use more ports...and I'm also not a fan of the keyboard and touchpad...but the Dell - Plus 16" is a great laptop for day-to-day use, even with its opportunities for improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome computer!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs so well. It was so easy to use and I like how it looks. I had a black computer its nice to see the light blue. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 4 out of 5 stars

    Dell 16" touchscreen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Easy to use very fast processor. Easy to learn and get up to speed on Good storage

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for professionals

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design with a vibrant 16" 2K touchscreen, powerful AI-driven processor, 32GB RAM and 1TB SSD deliver speed, storage and smooth multitasking. Perfect for professionals, creatives and entertainment, combining elegance, performance and advanced features in one versatile device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Everything I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything needed for the task, easy to use and small enough to be easily transported. Power up the wazoo, fast and precise operations

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my New Dell Laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying the ease of use as I am becoming familiar with my new Dell. Sleek design and great portability! And lightweight too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great Laptop - Great Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at an excellent price. The Ryzen 7 AI is a beast and the screen is beautiful. What pushed it to the top was the 32 GB RAM for less than similar machines with only 16gb. I have it hooked up to a docking station that gives me 3 screens of real estate and the battery life, though not the 22 hours stated, does give me 10-12 hours of actual use time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Dell Powerhouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Fast, Lightweight, and Beautiful Powerhouse with portability and style

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Large screen, beautiful resolution, high speed. All around great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a perfect replacement to my previous one. It has a great amount of storage and processes fast.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best value for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was stunning with great colours and the touch screen was a bonus. Although I was a bit annoyed with the reflections when using outside. The track pad was big enough with good palm rejection. Have 32gb ram was a key highlight for me because Im a person who uses a lot of tabs and documents opened at the same time. Battery life was decent and works well with my workflow. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Dell 13.5" and I love the size of this. I also love the # pad on the keyboard. I love that this has 2 battery ports. I lost everything on my old laptop due to it not being able to charge. It ended up being a bad battery port that couldn't be replaced. This option gives me 2 so I feel good about that. I couldn't purchase anything but a Dell. Just my preference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Smooth, reliable, fast Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really fast and very good. I use it for my daily work and it works perfectly without a flaw.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Dell and Best Buy excellent customer experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! slim feature, fast and ease of use. Love dell products and will always recommend dell and best buy for their excellent customer experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    SCHOOL, WORK, AND THEN SOME

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD, SPEED, PICTURE QUALITY, FUNCTIONS FOR ALL MY NEEDS

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good overall

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good memory. SSD sizes. AMD Radeon and GPU, NPU good for multimedia editing and rendering

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    It Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been working great! It does everything I need it to do and it is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Does everything you need.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great productivity machine. Small and light enough to transport with battery to keep you online. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Meets my needs.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Display very good. Easy to operate. Moves fast from one item to the next. Meets all of my expectations.

    I would recommend this to a friend
Sponsored