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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 249 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Plus 16" 2K Touch Screen Laptop's keyboard quality, battery life, and design, frequently praising its ease of use and the selection of ports. However, some users note that the fan can be loud, and the laptop may become warm during extended use. Positive feedback focuses on the screen, comfortable keyboard, and long battery runtime. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 249 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Dell Plus Copilot+ PC Laptop. It is quiet, fast and reliable. I have even used the touch screen and it works very well. The keys are backlit and feels good to type on. It has the number keypad. I also like the size of the screen which is the 16".

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works just as advertised. Extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase. It was an open box deal and you could not tell it was ever used. I would like to thank Best Buy for giving me such a deal. It is everything I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best LAPTOP!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before my purchase I was checking different options but by far this met all my needs. It has enough storage/ram for my daily work. Its not heavy at all for traveling. Plus being touch screen its a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Light weight and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    GB's review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Speed is appropriate. Display is good, though I haven't watched a movie or show on it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Speed is so fast and the battery life is long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop for Computer Science

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for my schooling (Bachelors of Science in Computer Science) and it works WONDERFUL. I wish the battery lasted a little longer, but I’m also not putting it to sleep between uses. Visual studios works great and the loading time is great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is comfortable, l recommend because the display and speed is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really great laptop it has a long battery life and an amazing display

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My new Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, the monitor quality is bright and clear. I'm not the most computer efficient person but this has been fairly easy set up and to be able to use right away. I'm very excited to continue to find new things that it is better able to do than my previous laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Multitasking 32GB laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this light-weight laptop. Clear clean screen display. However, personally would prefer the more substantial & protective outer covering of former DELL computers. Howver, most of the name brands are manufacturing light-weight laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great performance for the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my granddaughter for college classes. She has used it for over a year and loves it. Has all the capacity and speed she needs and works great for all her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one, working as expected, light weight and ease

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great for digital editing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for Photoshop and digital editing. Runs nice and smooth with good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I've had this laptop for about a month. It me the qualifications I needed for my online college program. It has a nice screen size. The volume is far better than my previous laptop. The only reason I did not give this 5 stars is because the screen will jump briefly when I am streaming a show or movie. I haven't figured out how to fix that yet, but it's only been a month!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoy this laptop...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop. I was long overdue for an upgrade. Yes, there's much to learn and I'm not the best with computers, but I do like this one, so it's all good!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets all my needs and is easy to use. It required no learning curve and was compatible with my current equipment. It was ready to go just walking out the door no extra work needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell plus 16" computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to manage well using this computer for simple things. There is more that it can do but I needed to be told the items I needed to put in the computer (i,e, the security system). I will have to call the Dell company to get this help. I will also need to take a class at the senior center since Best buy does not offer this much needed service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the laptop for my son for college. Great speed and battery life.

    I would recommend this to a friend
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