Customer Ratings & Reviews

Was and is worth the price have only owned it a couple of weeks and works great. Takes a little bit to get used to compared to the earlier windows i have not had any issues as if yet

Got the laptop for my son for college. Great speed and battery life.

This laptop meets all my needs and is easy to use. It required no learning curve and was compatible with my current equipment. It was ready to go just walking out the door no extra work needed.

I really enjoy this laptop. I was long overdue for an upgrade. Yes, there's much to learn and I'm not the best with computers, but I do like this one, so it's all good!

This is a great computer at an amazing price point for my college freshman studying engineering. It exceeded the specs provided by the school and DELL continues to make high quality products that perform well and last. The screen resolution is stunning and it definitely exceeded expectations.

This laptop is exactly what we were looking for when hubby’s desktop all-in-one took a dump. We purchased a keyboard and monitor to go with this and now we have the versatility to use at home just like is desktop performed or be on the go using just the laptop. This is a responsive laptop and was easy to set up. Best Buy refunded us some $ as it went on sale a month after we bought it. Awesome experience.

Like the design and ease of use was easy to set up

This laptop has very large ssd drive and plenty of ram forvwhat i am using it for. The only con for this laptop is very few usb hook ups and no sd card reader, but other then that this is a very solid laptop for the price.

My wife and I bought his and hers matching Dell laptops For our new business, we needed a laptop that we could use to edit videos, have tons of storage space, And was touchscreen. When the Best Buy Associate helped us find our dells, he took all of our considerations and needs and found us the perfect match, we have never been more pleased. I would 10/10 recommend Dell laptops And Best Buy.

I love this laptop. I decided to take some classes at a local college while I’ve been laid off, and I needed something that could handle the software we were using (Photoshop, etc). This thing flies. But I also needed to bring it with me to the classes I take on campus, and it’s light enough to carry in my backpack. This is the best purchase I’ve made in a long time.

Dell hit the nail on the head with this spiffy offering. All the right stuff...great build quality, zippy processing, great memory capacity, bask lit keyboard, all kinds of connectivity, bright, brilliant screen, and right now performance. All this at a very popular price point. This is the one to buy, particularly since BB is offering a huge discount right now. The battery life is terrific as well. Charges up quickly, too. Go for it.

I’ve been using my Dell laptop for a while now, and it has been incredibly reliable. It’s fast, lightweight, and perfect for both work and everyday use. The screen is crisp and clear, the battery life easily lasts through my workday, and it handles multitasking without slowing down. I also appreciate how durable it feels — definitely built to last. Overall, a great value for the performance and dependability. Highly recommend!

I recently purchased a new laptop from Best Buy, and I couldn’t be more impressed with the entire experience. The customer service was outstanding from start to finish. The staff took the time to patiently walk me through all of the available options, answering every question I had without ever making me feel rushed. They listened to my needs, explained the differences between models, and made sure I left with the laptop that was the perfect fit for me. What really stood out was their professionalism and patience—they truly went above and beyond to ensure I felt confident in my purchase. The setup support and helpful tips they provided made the transition to my new laptop smooth and stress-free. If you’re looking for not only quality products but also top-notch service, I highly recommend shopping at Best Buy. Their team turned what could have been an overwhelming decision into a very positive and easy experience.

Appreciate that numbers are listed at right side of key board makes calculating much easier. Excellent battery life. Easy to use screens.

The laptop is sturdy and well constructed, with a nice matte-feel to the top. So far the performance is great, but the windows-sphere seems intrusive, and asks for many canned set up approvals without much of an explanation for them. Seem somewhat daunting from the outset, but can be overcome. The McAfee software is in your face and a pain in the neck, unless you up for additional coverage/ subscription. This just makes the new laptop experience less productive and distracting.

Great machine. Perfect for someone who travels. Nice design and very sleek.

Oh my gosh this computer is amazing! Fast and so easy to use. Love this computer! Also the tech associate was great - he took his time and LISTENED to what we wanted and his suggestion for the computer was exact and perfect for what we needed.

This computer is fantastic. It has everything I was looking for from speed and storage to incredible touch screen display. The in-store associates were very helpful.

I really needed a new laptop for gaming. This one is equipped with everything I need to play online and solo. I don’t have to pick and choose which packs to download now because I finally have the room for all of them plus additional games.

So far; so good. glad I made the purchase. Had to upgraded because old Dell wouldn't run Windows 11. also, very satisfied with Geek Squad support,