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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 249 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Plus 16" 2K Touch Screen Laptop's keyboard quality, battery life, and design, frequently praising its ease of use and the selection of ports. However, some users note that the fan can be loud, and the laptop may become warm during extended use. Positive feedback focuses on the screen, comfortable keyboard, and long battery runtime. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 249 reviews
  • Rated 5 out of 5 stars

    Beautiful Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I absolutely love my new laptop! It is beautiful, and I have had absolutely no issues with the feel, touch, etc. I am someone who ALWAYS used a mouse and have bought several wireless ones to accommodate. However, today I forgot to bring one. It is so nice that this laptop is touch activated so I don't really need a mouse. I can work well by just touching my desired answers, apps, etc. Thank you SO much! This is the first time I have ever bought a Dell, btw. It is much nicer than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a work laptop. Was recommended by a Best Buy customer rep...his advice was spot on. It works perfectly and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell is superior

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung laptop and did not like it. Returned it and got refund and bought a Dell. Much more superior laptop, and I’m very happy with the high quality of this computer. I will never buy anything but a Dell at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Very good customer service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You get what you pay for ……..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy of the day ! , and I’ve been looking for a while …..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Birthday Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife for her birthday. She is very happy with everything it is able to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome. But that's to be expected from Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this Dell, the large screen and speed of the processor

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell - Plus 16" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this laptop. Easy to set up, easy to use. Can't say enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop; besides being beautiful, it’s super fast. The delivery from Best Buy was also quick, and it was very easy to install the operating system. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer hardware itself is reliable and functions how I'd want it too. I can run many programs perfectly fine. The display looks good and the system is sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand name laptop with all the latest features and a good warranty. All the speed & memory you could ask for. This replaced my old 2013 model Dell. Great sale price!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, love the feel of it. Not heavy and very quick to turn on. I switched from an Apple laptop to this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Works well and have not had any issues since I both it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid pick

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product with great battery life. Would recommend for the moderate user that needs a productivity for non-intensive tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dell laptop is a great all-around laptop with a bright, clear display and a comfortable keyboard. It handles everyday tasks with ease and even manages some light gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much it working fine I’m am very much impressed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ne computer upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this computer for 2 days but it is a significant upgrade to by previous Surface Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop i ever hard. The screen toucn is perfect. No glitches what so ever. I also like the silence nature of the fan. I don’t habw anythings that i do not like about the laptop maybe dwon the line.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell 16” laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, easy to use and super light to carry around

    I would recommend this to a friend
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